xrdp/.github/ISSUE_TEMPLATE/bug_report.yml

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name: "🕷️ Bug report"
description: Report errors or unexpected behavior
labels:
- "bug"
body:
- type: markdown
attributes:
value: |
Before submitting a bug, read the [FAQ](https://github.com/neutrinolabs/xrdp/wiki/Tips-and-FAQ).
**In particular, on systemd-based systems. make sure you are not logged in on the console as the same user you are trying to use for xrdp**
- type: input
attributes:
label: xrdp version
placeholder: 0.9.20
validations:
required: true
- type: textarea
attributes:
label: Detailed xrdp version, build options
description: Copy & paste the result of `xrdp --version`. DO NOT remove `~~~` but paste the result between two `~~~`.
value: |
~~~
PASTE HERE
~~~
- type: input
attributes:
label: Operating system & version
placeholder: "Ubuntu 22.04 / AlmaLinux 9 / FreeBSD 13.2 / etc"
description: Tell us about your operating system. See PRETTY_NAME
in /etc/os-release if you don't know.
Note we are currently unable to provide direct support for Red Hat
Enterprise Linux. Either reproduce the issue on CentOS/Alma/Rocky
OS, or contact Red Hat directly for support.
validations:
required: true
- type: dropdown
attributes:
label: Installation method
description: How was xrdp installed from?
options:
- dnf / apt / zypper / pkg / etc
- Homebrew / MacPorts
- git clone & make install
- Doesn't matter
- other
validations:
required: true
- type: input
attributes:
label: Which backend do you use?
description: Tell us about xrdp backend and version you're using. Typically, it would be either Xvnc or xorgxrdp or rarely NeutrionRDP / FreeRDP.
placeholder: Xvnc (tigervnc-1.12.0-13.el9_2)
- type: input
attributes:
label: What desktop environment do you use?
description: Tell us about your desktop (e.g. GNOME / KDE / Xfce / xterm). If you're certain the bug you about to report is not desktop specific, fill "any" here.
placeholder: GNOME
- type: input
attributes:
label: Environment xrdp running on
description: Tell us whether xrdp is running on a VM, or if on a physical machine what graphics cards are installed.
- type: input
attributes:
label: What's your client?
description: If you issue occurs with specific clients, tell us the client app name, app version client os version and platform.
placeholder: Microsoft's official client from Mac App Store, running on macOS Ventura.
- type: dropdown
attributes:
label: Area(s) with issue?
description: What things had an issue? Check all that apply.
multiple: true
options:
- Audio redirection
- Authentication
- Crashes such as segfault
- Clipboard
- Compatiblity aginst clients
- Compile error
- File transfer / drive redirection
- Graphic glitches
- Keyboard / Mouse
- Network
- Performance
- Session manager (sesman)
- Smartcard
- Other
- type: textarea
attributes:
label: Steps to reproduce
placeholder: Having detailed steps helps us reproduce the bug.
validations:
required: true
- type: textarea
attributes:
label: ✔️ Expected Behavior
placeholder: What were you expecting?
validations:
required: false
- type: textarea
attributes:
label: ❌ Actual Behavior
placeholder: What happened instead?
validations:
required: false
- type: textarea
attributes:
label: Anything else?
description: Links? References? Anything that will give us more context about the issue you are encountering! We recommend attaching `xrdp.log`, `xrdp-sesman.log`, `xrdp/xorg.conf` or screenshots to clarify context.