name: "🕷️ Bug report" description: Report errors or unexpected behavior labels: - "bug" body: - type: markdown attributes: value: | Before submitting a bug, read the [FAQ](https://github.com/neutrinolabs/xrdp/wiki/Tips-and-FAQ). **In particular, on systemd-based systems. make sure you are not logged in on the console as the same user you are trying to use for xrdp** - type: input attributes: label: xrdp version placeholder: 0.9.20 validations: required: true - type: textarea attributes: label: Detailed xrdp version, build options description: Copy & paste the result of `xrdp --version`. DO NOT remove `~~~` but paste the result between two `~~~`. value: | ~~~ PASTE HERE ~~~ - type: input attributes: label: Operating system & version placeholder: "Ubuntu 22.04 / AlmaLinux 9 / FreeBSD 13.2 / etc" description: Tell us about your operating system. See PRETTY_NAME in /etc/os-release if you don't know. Note we are currently unable to provide direct support for Red Hat Enterprise Linux. Either reproduce the issue on CentOS/Alma/Rocky OS, or contact Red Hat directly for support. validations: required: true - type: dropdown attributes: label: Installation method description: How was xrdp installed from? options: - dnf / apt / zypper / pkg / etc - Homebrew / MacPorts - git clone & make install - Doesn't matter - other validations: required: true - type: input attributes: label: Which backend do you use? description: Tell us about xrdp backend and version you're using. Typically, it would be either Xvnc or xorgxrdp or rarely NeutrionRDP / FreeRDP. placeholder: Xvnc (tigervnc-1.12.0-13.el9_2) - type: input attributes: label: What desktop environment do you use? description: Tell us about your desktop (e.g. GNOME / KDE / Xfce / xterm). If you're certain the bug you about to report is not desktop specific, fill "any" here. placeholder: GNOME - type: input attributes: label: Environment xrdp running on description: Tell us whether xrdp is running on a VM, or if on a physical machine what graphics cards are installed. - type: input attributes: label: What's your client? description: If you issue occurs with specific clients, tell us the client app name, app version client os version and platform. placeholder: Microsoft's official client from Mac App Store, running on macOS Ventura. - type: dropdown attributes: label: Area(s) with issue? description: What things had an issue? Check all that apply. multiple: true options: - Audio redirection - Authentication - Crashes such as segfault - Clipboard - Compatiblity aginst clients - Compile error - File transfer / drive redirection - Graphic glitches - Keyboard / Mouse - Network - Performance - Session manager (sesman) - Smartcard - Other - type: textarea attributes: label: Steps to reproduce placeholder: Having detailed steps helps us reproduce the bug. validations: required: true - type: textarea attributes: label: ✔️ Expected Behavior placeholder: What were you expecting? validations: required: false - type: textarea attributes: label: ❌ Actual Behavior placeholder: What happened instead? validations: required: false - type: textarea attributes: label: Anything else? description: Links? References? Anything that will give us more context about the issue you are encountering! We recommend attaching `xrdp.log`, `xrdp-sesman.log`, `xrdp/xorg.conf` or screenshots to clarify context.