2023-06-09 15:43:12 +03:00
name : "🕷️ Bug report"
2023-06-09 18:07:01 +03:00
description : Report errors or unexpected behavior
2023-06-09 15:43:12 +03:00
labels :
- "bug"
body :
2023-11-22 18:53:27 +03:00
- type : markdown
attributes :
value : |
Before submitting a bug, read the [FAQ](https://github.com/neutrinolabs/xrdp/wiki/Tips-and-FAQ).
**In particular, on systemd-based systems. make sure you are not logged in on the console as the same user you are trying to use for xrdp**
2023-06-09 15:43:12 +03:00
- type : input
attributes :
label : xrdp version
placeholder : 0.9 .20
validations :
required : true
- type : textarea
attributes :
label : Detailed xrdp version, build options
description : Copy & paste the result of `xrdp --version`. DO NOT remove `~~~` but paste the result between two `~~~`.
value : |
~~~
PASTE HERE
~~~
- type : input
attributes :
label : Operating system & version
placeholder : "Ubuntu 22.04 / AlmaLinux 9 / FreeBSD 13.2 / etc"
2023-07-31 17:08:50 +03:00
description : Tell us about your operating system. See PRETTY_NAME
in /etc/os-release if you don't know.
Note we are currently unable to provide direct support for Red Hat
Enterprise Linux. Either reproduce the issue on CentOS/Alma/Rocky
OS, or contact Red Hat directly for support.
2023-06-09 15:43:12 +03:00
validations :
required : true
- type : dropdown
attributes :
label : Installation method
description : How was xrdp installed from?
options :
- dnf / apt / zypper / pkg / etc
- Homebrew / MacPorts
- git clone & make install
2023-06-09 18:07:01 +03:00
- Doesn't matter
2023-06-09 15:43:12 +03:00
- other
validations :
required : true
- type : input
attributes :
label : Which backend do you use?
2023-06-13 03:38:54 +03:00
description : Tell us about xrdp backend and version you're using. Typically, it would be either Xvnc or xorgxrdp or rarely NeutrionRDP / FreeRDP.
placeholder : Xvnc (tigervnc-1.12.0-13.el9_2)
- type : input
attributes :
label : What desktop environment do you use?
description : Tell us about your desktop (e.g. GNOME / KDE / Xfce / xterm). If you're certain the bug you about to report is not desktop specific, fill "any" here.
placeholder : GNOME
- type : input
attributes :
label : Environment xrdp running on
description : Tell us whether xrdp is running on a VM, or if on a physical machine what graphics cards are installed.
2023-06-09 15:43:12 +03:00
- type : input
attributes :
label : What's your client?
description : If you issue occurs with specific clients, tell us the client app name, app version client os version and platform.
placeholder : Microsoft's official client from Mac App Store, running on macOS Ventura.
- type : dropdown
attributes :
label : Area(s) with issue?
2023-06-09 18:07:01 +03:00
description : What things had an issue? Check all that apply.
2023-06-09 15:43:12 +03:00
multiple : true
options :
- Audio redirection
- Authentication
- Crashes such as segfault
- Clipboard
- Compatiblity aginst clients
- Compile error
- File transfer / drive redirection
- Graphic glitches
- Keyboard / Mouse
- Network
- Performance
- Session manager (sesman)
- Smartcard
- Other
- type : textarea
attributes :
label : Steps to reproduce
placeholder : Having detailed steps helps us reproduce the bug.
validations :
required : true
- type : textarea
attributes :
label : ✔️ Expected Behavior
placeholder : What were you expecting?
validations :
required : false
- type : textarea
attributes :
label : ❌ Actual Behavior
placeholder : What happened instead?
validations :
required : false
2023-06-13 03:38:54 +03:00
- type : textarea
attributes :
label : Anything else?
2023-06-13 03:50:25 +03:00
description : Links? References? Anything that will give us more context about the issue you are encountering! We recommend attaching `xrdp.log`, `xrdp-sesman.log`, `xrdp/xorg.conf` or screenshots to clarify context.