Update info about mailing lists, make a few other minor improvements.
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<!--
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$Header: /cvsroot/pgsql/doc/src/sgml/problems.sgml,v 2.7 2001/03/24 03:40:44 tgl Exp $
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-->
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<sect1 id="bug-reporting">
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<title>Bug Reporting Guidelines</title>
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@ -119,15 +123,19 @@
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The exact sequence of steps <emphasis>from program start-up</emphasis>
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necessary to reproduce the problem. This should be self-contained;
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it is not enough to send in a bare select statement without the
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preceeding create table and insert statements, if the output should
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preceding create table and insert statements, if the output should
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depend on the data in the tables. We do not have the time
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to decode your database schema, and if we are supposed to make up
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our own data we would probably miss the problem.
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to reverse-engineer your database schema, and if we are supposed to make
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up our own data we would probably miss the problem.
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The best format for a test case for
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query-language related problems is a file that can be run through the
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<application>psql</application> frontend
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that shows the problem. (Be sure to not have anything in your
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<filename>~/.psqlrc</filename> start-up file.) You are encouraged to
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<filename>~/.psqlrc</filename> start-up file.) An easy start at this
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file is to use <application>pg_dump</application> to dump out the table
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declarations and data needed to set the scene, then add the problem
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query.
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You are encouraged to
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minimize the size of your example, but this is not absolutely necessary.
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If the bug is reproduceable, we will find it either way.
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</para>
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@ -155,8 +163,8 @@
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<para>
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In case of fatal errors, the error message provided by the client might
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not contain all the information available. In that case, also look at the
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output of the database server. If you do not keep your server output,
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this would be a good time to start doing so.
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log output of the database server. If you do not keep your server
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output, this would be a good time to start doing so.
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</para>
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</note>
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</listitem>
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@ -224,8 +232,8 @@
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processor, memory information. In most cases it is sufficient to report
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the vendor and version, but do not assume everyone knows what exactly
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"Debian" contains or that everyone runs on Pentiums. If
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you have installation problems information about compilers, make, etc.
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is also necessary.
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you have installation problems then information about compilers, make,
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etc. is also necessary.
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</para>
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</listitem>
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</itemizedlist>
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@ -302,13 +310,12 @@
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<para>
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Due to the unfortunate amount of spam going around, all of the above
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email addresses are closed mailing lists. That is, you need to be
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subscribed to them in order to be allowed to post. If you simply
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subscribed to a list to be allowed to post on it. If you simply
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want to send mail but do not want to receive list traffic, you can
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subscribe to the special pgsql-loophole mailing list, which
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allows you to post to all <productname>PostgreSQL</productname>
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mailing lists without receiving any messages. Send email to
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<email>pgsql-loophole-request@postgresql.org</email>
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to subscribe.
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subscribe and set your subscription option to <literal>nomail</>.
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For more information send mail to
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<email>majordomo@postgresql.org</email>
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with the single word <literal>help</> in the body of the message.
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</para>
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</note>
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</sect2>
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