NetBSD/gnu/usr.bin/send-pr/states.texi
jtc 2fb7d669c3 Updated to latest send-pr from Cygnus.
Added missing files & configuration grot so that NetBSD who are not
connected to the net, but have a net connection on another machine
can submit bugs.
1994-01-24 23:55:37 +00:00

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@node States
@section States of Problem Reports
@cindex life-cycle of a Problem Report
@cindex states of Problem Reports
@cindex Problem Report states
@cindex automatic notification
Each PR goes through a defined series of states between origination and
closure. The originator of a PR receives notification automatically of
any state changes.
@table @dfn
@cindex @emph{open} state
@cindex initial state (@dfn{open})
@cindex state---@dfn{open}
@item open
The initial state of a Problem Report. This means the PR has been filed
and the responsible person(s) notified.
@item analyzed
@cindex @emph{analyzed} state
@cindex state---@dfn{analyzed}
The responsible person has analyzed the problem. The analysis should
contain a preliminary evaluation of the problem and an estimate of the
amount of time and resources necessary to solve the problem. It should
also suggest possible workarounds.
@item feedback
@cindex @emph{feedback} state
@cindex state---@dfn{feedback}
The problem has been solved, and the originator has been given a patch
or other fix. The PR remains in this state until the originator
acknowledges that the solution works.
@item closed
@cindex @emph{closed} state
@cindex state---@dfn{closed}
@cindex final state (@dfn{closed})
A Problem Report is closed (``the bug stops here'') only when any
changes have been integrated, documented, and tested, and the submitter
has confirmed the solution.
@item suspended
@cindex @emph{suspended} state
@cindex state---@dfn{suspended}
Work on the problem has been postponed. This happens if a timely
solution is not possible or is not cost-effective at the present time.
The PR continues to exist, though a solution is not being actively
sought. If the problem cannot be solved at all, it should be closed
rather than suspended.
@end table