import send-pr from gnats-3.2

This commit is contained in:
christos 2016-01-14 21:06:13 +00:00
parent 62bdf2b3ad
commit 68c5b58147
21 changed files with 6922 additions and 0 deletions

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GNU GENERAL PUBLIC LICENSE
Version 2, June 1991
Copyright (C) 1989, 1991 Free Software Foundation, Inc.
675 Mass Ave, Cambridge, MA 02139, USA
Everyone is permitted to copy and distribute verbatim copies
of this license document, but changing it is not allowed.
Preamble
The licenses for most software are designed to take away your
freedom to share and change it. By contrast, the GNU General Public
License is intended to guarantee your freedom to share and change free
software--to make sure the software is free for all its users. This
General Public License applies to most of the Free Software
Foundation's software and to any other program whose authors commit to
using it. (Some other Free Software Foundation software is covered by
he GNU Library General Public License instead.) You can apply it to
your programs, too.
When we speak of free software, we are referring to freedom, not
price. Our General Public Licenses are designed to make sure that you
have the freedom to distribute copies of free software (and charge for
this service if you wish), that you receive source code or can get it
if you want it, that you can change the software or use pieces of it
in new free programs; and that you know you can do these things.
To protect your rights, we need to make restrictions that forbid
anyone to deny you these rights or to ask you to surrender the rights.
These restrictions translate to certain responsibilities for you if you
distribute copies of the software, or if you modify it.
For example, if you distribute copies of such a program, whether
gratis or for a fee, you must give the recipients all the rights that
you have. You must make sure that they, too, receive or can get the
source code. And you must show them these terms so they know their
rights.
We protect your rights with two steps: (1) copyright the software, and
(2) offer you this license which gives you legal permission to copy,
distribute and/or modify the software.
Also, for each author's protection and ours, we want to make certain
that everyone understands that there is no warranty for this free
software. If the software is modified by someone else and passed on, we
want its recipients to know that what they have is not the original, so
that any problems introduced by others will not reflect on the original
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Finally, any free program is threatened constantly by software
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program proprietary. To prevent this, we have made it clear that any
patent must be licensed for everyone's free use or not licensed at all.
The precise terms and conditions for copying, distribution and
modification follow.
GNU GENERAL PUBLIC LICENSE
TERMS AND CONDITIONS FOR COPYING, DISTRIBUTION AND MODIFICATION
0. This License applies to any program or other work which contains
a notice placed by the copyright holder saying it may be distributed
under the terms of this General Public License. The "Program", below,
refers to any such program or work, and a "work based on the Program"
means either the Program or any derivative work under copyright law:
that is to say, a work containing the Program or a portion of it,
either verbatim or with modifications and/or translated into another
language. (Hereinafter, translation is included without limitation in
the term "modification".) Each licensee is addressed as "you".
Activities other than copying, distribution and modification are not
covered by this License; they are outside its scope. The act of
running the Program is not restricted, and the output from the Program
is covered only if its contents constitute a work based on the
Program (independent of having been made by running the Program).
Whether that is true depends on what the Program does.
1. You may copy and distribute verbatim copies of the Program's
source code as you receive it, in any medium, provided that you
conspicuously and appropriately publish on each copy an appropriate
copyright notice and disclaimer of warranty; keep intact all the
notices that refer to this License and to the absence of any warranty;
and give any other recipients of the Program a copy of this License
along with the Program.
You may charge a fee for the physical act of transferring a copy, and
you may at your option offer warranty protection in exchange for a fee.
2. You may modify your copy or copies of the Program or any portion
of it, thus forming a work based on the Program, and copy and
distribute such modifications or work under the terms of Section 1
above, provided that you also meet all of these conditions:
a) You must cause the modified files to carry prominent notices
stating that you changed the files and the date of any change.
b) You must cause any work that you distribute or publish, that in
whole or in part contains or is derived from the Program or any
part thereof, to be licensed as a whole at no charge to all third
parties under the terms of this License.
c) If the modified program normally reads commands interactively
when run, you must cause it, when started running for such
interactive use in the most ordinary way, to print or display an
announcement including an appropriate copyright notice and a
notice that there is no warranty (or else, saying that you provide
a warranty) and that users may redistribute the program under
these conditions, and telling the user how to view a copy of this
License. (Exception: if the Program itself is interactive but
does not normally print such an announcement, your work based on
the Program is not required to print an announcement.)
These requirements apply to the modified work as a whole. If
identifiable sections of that work are not derived from the Program,
and can be reasonably considered independent and separate works in
themselves, then this License, and its terms, do not apply to those
sections when you distribute them as separate works. But when you
distribute the same sections as part of a whole which is a work based
on the Program, the distribution of the whole must be on the terms of
this License, whose permissions for other licensees extend to the
entire whole, and thus to each and every part regardless of who wrote it.
Thus, it is not the intent of this section to claim rights or contest
your rights to work written entirely by you; rather, the intent is to
exercise the right to control the distribution of derivative or
collective works based on the Program.
In addition, mere aggregation of another work not based on the Program
with the Program (or with a work based on the Program) on a volume of
a storage or distribution medium does not bring the other work under
the scope of this License.
3. You may copy and distribute the Program (or a work based on it,
under Section 2) in object code or executable form under the terms of
Sections 1 and 2 above provided that you also do one of the following:
a) Accompany it with the complete corresponding machine-readable
source code, which must be distributed under the terms of Sections
1 and 2 above on a medium customarily used for software interchange; or,
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years, to give any third party, for a charge no more than your
cost of physically performing source distribution, a complete
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distributed under the terms of Sections 1 and 2 above on a medium
customarily used for software interchange; or,
c) Accompany it with the information you received as to the offer
to distribute corresponding source code. (This alternative is
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compelled to copy the source along with the object code.
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except as expressly provided under this License. Any attempt
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void, and will automatically terminate your rights under this License.
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infringement or for any other reason (not limited to patent issues),
conditions are imposed on you (whether by court order, agreement or
otherwise) that contradict the conditions of this License, they do not
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distribute so as to satisfy simultaneously your obligations under this
License and any other pertinent obligations, then as a consequence you
may not distribute the Program at all. For example, if a patent
license would not permit royalty-free redistribution of the Program by
all those who receive copies directly or indirectly through you, then
the only way you could satisfy both it and this License would be to
refrain entirely from distribution of the Program.
If any portion of this section is held invalid or unenforceable under
any particular circumstance, the balance of the section is intended to
apply and the section as a whole is intended to apply in other
circumstances.
It is not the purpose of this section to induce you to infringe any
patents or other property right claims or to contest validity of any
such claims; this section has the sole purpose of protecting the
integrity of the free software distribution system, which is
implemented by public license practices. Many people have made
generous contributions to the wide range of software distributed
through that system in reliance on consistent application of that
system; it is up to the author/donor to decide if he or she is willing
to distribute software through any other system and a licensee cannot
impose that choice.
This section is intended to make thoroughly clear what is believed to
be a consequence of the rest of this License.
8. If the distribution and/or use of the Program is restricted in
certain countries either by patents or by copyrighted interfaces, the
original copyright holder who places the Program under this License
may add an explicit geographical distribution limitation excluding
those countries, so that distribution is permitted only in or among
countries not thus excluded. In such case, this License incorporates
the limitation as if written in the body of this License.
9. The Free Software Foundation may publish revised and/or new versions
of the General Public License from time to time. Such new versions will
be similar in spirit to the present version, but may differ in detail to
address new problems or concerns.
Each version is given a distinguishing version number. If the Program
specifies a version number of this License which applies to it and "any
later version", you have the option of following the terms and conditions
either of that version or of any later version published by the Free
Software Foundation. If the Program does not specify a version number of
this License, you may choose any version ever published by the Free Software
Foundation.
10. If you wish to incorporate parts of the Program into other free
programs whose distribution conditions are different, write to the author
to ask for permission. For software which is copyrighted by the Free
Software Foundation, write to the Free Software Foundation; we sometimes
make exceptions for this. Our decision will be guided by the two goals
of preserving the free status of all derivatives of our free software and
of promoting the sharing and reuse of software generally.
NO WARRANTY
11. BECAUSE THE PROGRAM IS LICENSED FREE OF CHARGE, THERE IS NO WARRANTY
FOR THE PROGRAM, TO THE EXTENT PERMITTED BY APPLICABLE LAW. EXCEPT WHEN
OTHERWISE STATED IN WRITING THE COPYRIGHT HOLDERS AND/OR OTHER PARTIES
PROVIDE THE PROGRAM "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED
OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE ENTIRE RISK AS
TO THE QUALITY AND PERFORMANCE OF THE PROGRAM IS WITH YOU. SHOULD THE
PROGRAM PROVE DEFECTIVE, YOU ASSUME THE COST OF ALL NECESSARY SERVICING,
REPAIR OR CORRECTION.
12. IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED TO IN WRITING
WILL ANY COPYRIGHT HOLDER, OR ANY OTHER PARTY WHO MAY MODIFY AND/OR
REDISTRIBUTE THE PROGRAM AS PERMITTED ABOVE, BE LIABLE TO YOU FOR DAMAGES,
INCLUDING ANY GENERAL, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING
OUT OF THE USE OR INABILITY TO USE THE PROGRAM (INCLUDING BUT NOT LIMITED
TO LOSS OF DATA OR DATA BEING RENDERED INACCURATE OR LOSSES SUSTAINED BY
YOU OR THIRD PARTIES OR A FAILURE OF THE PROGRAM TO OPERATE WITH ANY OTHER
PROGRAMS), EVEN IF SUCH HOLDER OR OTHER PARTY HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.
END OF TERMS AND CONDITIONS
Appendix: How to Apply These Terms to Your New Programs
If you develop a new program, and you want it to be of the greatest
possible use to the public, the best way to achieve this is to make it
free software which everyone can redistribute and change under these terms.
To do so, attach the following notices to the program. It is safest
to attach them to the start of each source file to most effectively
convey the exclusion of warranty; and each file should have at least
the "copyright" line and a pointer to where the full notice is found.
<one line to give the program's name and a brief idea of what it does.>
Copyright (C) 19yy <name of author>
This program is free software; you can redistribute it and/or modify
it under the terms of the GNU General Public License as published by
the Free Software Foundation; either version 2 of the License, or
(at your option) any later version.
This program is distributed in the hope that it will be useful,
but WITHOUT ANY WARRANTY; without even the implied warranty of
MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
GNU General Public License for more details.
You should have received a copy of the GNU General Public License
along with this program; if not, write to the Free Software
Foundation, Inc., 675 Mass Ave, Cambridge, MA 02139, USA.
Also add information on how to contact you by electronic and paper mail.
If the program is interactive, make it output a short notice like this
when it starts in an interactive mode:
Gnomovision version 69, Copyright (C) 19yy name of author
Gnomovision comes with ABSOLUTELY NO WARRANTY; for details type `show w'.
This is free software, and you are welcome to redistribute it
under certain conditions; type `show c' for details.
The hypothetical commands `show w' and `show c' should show the appropriate
parts of the General Public License. Of course, the commands you use may
be called something other than `show w' and `show c'; they could even be
mouse-clicks or menu items--whatever suits your program.
You should also get your employer (if you work as a programmer) or your
school, if any, to sign a "copyright disclaimer" for the program, if
necessary. Here is a sample; alter the names:
Yoyodyne, Inc., hereby disclaims all copyright interest in the program
`Gnomovision' (which makes passes at compilers) written by James Hacker.
<signature of Ty Coon>, 1 April 1989
Ty Coon, President of Vice
This General Public License does not permit incorporating your program into
proprietary programs. If your program is a subroutine library, you may
consider it more useful to permit linking proprietary applications with the
library. If this is what you want to do, use the GNU Library General
Public License instead of this License.

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Fri Dec 10 11:48:44 1993 Jason Merrill (jason@deneb.cygnus.com)
* Version 3.2
Thu Dec 2 09:11:40 1993 Jason Merrill (jason@deneb.cygnus.com)
* Makefile.in (mostlyclean): Don't delete version.texi.
(realclean): Do delete version.texi.
Tue Nov 30 15:37:59 1993 Jason Merrill (jason@deneb.cygnus.com)
* Makefile.in (install-gnats-dist): Use send-pr.1 rather than
send-pr.man.
Mon Nov 22 15:43:40 1993 Jason Merrill (jason@deneb.cygnus.com)
* Makefile.in (install-gnats-dist): Make sure $(datadir)/gnats/dist
is writable by user gnats.
Fri Nov 19 16:53:53 1993 Jason Merrill (jason@deneb.cygnus.com)
* send-pr-el.in (gnats::emacs-19p): Avoid confusion wrt Epoch.
Fri Nov 12 16:27:00 1993 Jason Merrill (jason@deneb.cygnus.com)
Fri Nov 12 15:48:01 1993 "Jonathan I. Kamens" (jik@security.ov.com)
* send-pr.sh: Deal with categories longer than 12 chars.
Wed Nov 3 12:22:22 1993 Jason Merrill (jason@deneb.cygnus.com)
* Makefile.in (install-tools): Always install Cygnus category list.
(install-categories): Always install categories as 'cygnus'.
Tue Nov 2 21:43:12 1993 Jason Merrill (jason@deneb.cygnus.com)
* send-pr-el.in (gnats:change-field): If not currently in a field,
deal.
(gnats::current-field): Ditto.
(gnats::set-field): save-excursion.
(gnats::set-mail-field): Ditto.
Tue Nov 2 18:33:08 1993 Jeffrey Osier (jeffrey@thepub.cygnus.com)
* .Sanitize: fix filenames
* Makefile.in (send-pr.info): depends on other .texi files
* *.texi: more fixes to bring up to par
Mon Nov 1 10:05:10 1993 Jeffrey Osier (jeffrey@thepub.cygnus.com)
* gnats/*.texi, send-pr/*.texi, gnats/man/*.man: up to date
Wed Oct 27 18:49:39 1993 Jason Merrill (jason@deneb.cygnus.com)
* Makefile.in (send-pr.info): Fix
(send-pr.dvi): Fix
Wed Oct 27 14:14:12 1993 Jeffrey Osier (jeffrey@cygnus.com)
* .Sanitize: reflect new doc strategy
* .Makefile.in: reflect new doc strategy
* send-pr.texi, s-usage.texi, fields.texi, categ.texi, states.texi:
The New Doc Strategy. Some info is also included into
the regular GNATS docs, so it's modular now.
Tue Oct 26 16:20:08 1993 Jason Merrill (jason@deneb.cygnus.com)
* send-pr-el.in (send-pr:submit-pr): Use the right site
* Makefile.in (install-gnats-dist): Lose the -o gnats bunk.
Change $GNATS_ROOT/gnats-dist to $(datadir)/gnats/dist
Wed Oct 20 18:09:20 1993 Jason Merrill (jason@deneb.cygnus.com)
* configure.in (MAIL_AGENT): Also look in /usr/ucblib.
* Makefile.in (uninstall): Don't use {}.
Tue Oct 19 14:06:56 1993 Jason Merrill (jason@deneb.cygnus.com)
* Makefile.in (send-pr.el): Subst in SUBMITTER.
(install-gnats-dist): Make it work.
* send-pr.sh: On second thought, don't try to guess the FQDN at all.
* send-pr.sh (HOSTNAME): Massage hosts where `hostname` does not
produce the FQDN, but `hostname`.`domainname` does.
* send-pr-el.in (send-pr:send-pr): On some Emacs 18ses,
switch-to-buffer returns nil when it succeeds. Ignore it.
Mon Oct 18 16:10:59 1993 Jason Merrill (jason@deneb.cygnus.com)
* send-pr.sh: Deal with echo -n / echo \c stuff,
massage SunOS 4.1.3 sendmail.
Fix $0/$COMMAND bug in awk script.
* aclocal.m4: Create, with AC_FIND_PROGRAM and AC_ECHON.
* Makefile.in (VPATH): Add def.
(GNATS_ROOT, etc): Replace default values with @@ stuff.
(CC, RANLIB): Give default (unused) values.
(most targets): Change @@s to xxs.
(send-pr): Subst in ECHON.
(install-categories): Don't use -o.
Thu Oct 14 22:12:27 1993 Jason Merrill (jason@deneb.cygnus.com)
* send-pr.sh: Don't use 'eval' when calling MAIL_AGENT, as it
breaks Ultrix sh and wasn't useful anyway.
Wed Oct 13 15:55:52 1993 Jason Merrill (jason@deneb.cygnus.com)
* send-pr.sh (GNATS_SITE): Move after config, subst in.
* Makefile.in (MAIL_AGENT): Add definition.
(SEND_PR_INSTALL): Dependencies of install.
(send-pr): Subst in MAIL_AGENT.
(install): Use SEND_PR_INSTALL.
(install-norm): Don't install categories file.
(install-categories): New target to install categories file.
(install-gnats-dist): Look for send-pr.texi in the right place.
(stamp-gnats): Deal with MAIL_AGENT and SEND_PR_INSTALL
Tue Oct 12 15:50:00 1993 Jason Merrill (jason@deneb.cygnus.com)
* send-pr-el.in (setenv): Define for old emacses
Tue Oct 12 14:36:28 1993 JT Conklin (conklin@talisman.kaleida.com)
* send-pr.sh (COMMAND): Add missing quote.
Fri Oct 1 15:06:01 1993 Jason Merrill (jason@deneb.cygnus.com)
* Makefile.in (VERSION): Bump to 3.01.5
Tue Sep 28 13:35:45 1993 Jason Merrill (jason@deneb.cygnus.com)
* Makefile.in (install-gnats-dist): Fix creation of send-pr-el.in
* send-pr-el.in (send-pr::start-up): Clear cruft inserted by
bdamaged .cshrc files
* Makefile.in (send-pr.elc): New target
(uninstall): Now does something
* send-pr-el.in (gnats::functionp): Fix ref to free var
Fri Sep 17 10:22:26 1993 david d `zoo' zuhn (zoo@rtl.cygnus.com)
* Makefile.in (install-gnats): add missing backslash
Fri Sep 10 17:03:22 1993 Jason Merrill (jason@deneb.cygnus.com)
* Makefile.in (Makefile): Make it work with stamp-gnats
(DEFAULT_RELEASE): Make more general
Thu Sep 9 17:58:50 1993 Jason Merrill (jason@deneb.cygnus.com)
* Makefile.in: Add appropriate defaults for reporting bugs to Cygnus
Remove problem quotes
Depend on ../install.sh
* send-pr-el.in: Fix various Emacs 18 problems
Wed Sep 8 16:27:35 1993 Jason Merrill (jason@deneb.cygnus.com)
* Makefile.in (install-gnats): Remove directory creation stuff
(install-gnats-dist): Ditto
* send-pr-el.in (gnats:change-field): Allow the caller to specify
a default value [used by update-responsible].
Tue Sep 7 14:12:35 1993 Jason Merrill (jason@deneb.cygnus.com)
* Makefile.in (install-gnats-dist): Unset submitter for gnats-dist
* send-pr.sh: Made install-sid message more explicit
Fri Sep 3 14:10:27 1993 Jason Merrill (jason@deneb.cygnus.com)
* send-pr.sh: Change $LIBDIR to $DATADIR
* send-pr-el.in (various): Replace libdir with datadir
(send-pr::start-up): Support mail-self-blind
(gnats::mail-position-on-field): Create field if it's not there
(gnats:previous-field): Check for keyword before point first
(gnats::looking-after): Revert from (point-marker) to (point)
* Makefile.in (stamp-gnats): Depend on Makefile
(send-pr.texi): sed(1) in version number and usage info so that
clients only get single texi file.
(various): Change $(libdir) to $(datadir)
(install): Default to install-gnats, since the rule checks for ../gnats
(stamp-gnats): Replace install dependencies
* send-pr.texi: Move to send-pr.texi.in, change version number to
@VERSION@
Tue Aug 31 12:02:14 1993 Jason Merrill (jason@deneb.cygnus.com)
* send-pr-el.in (send-pr:submit-pr): Bury the right buffer.
(send-pr::fields): Move all possible values and defaults
into this monolithic table
(send-pr::start-up): Replace all the querys with a mapcar over
send-pr::fields
(gnats::competing-read-and-replace): Lose
(gnats::find-field): Lose
(gnats::position-on-field): Create
(gnats::mail-position-on-field): Create
(gnats::field-contents): Create
(gnats::functionp): Create
(gnats::field-values): Create
(gnats::field-default): Create
(gnats::field-type): Create
(gnats::field-action): Create
(send-pr::maybe-change-field): Create
(gnats:change-field): Create, bind to ^C^F
(gnats::set-field): Create
(gnats::set-mail-field): Create
(gnats:beginning-of-field): Create
(gnats::current-field): Create
(gnats::after-keyword): Fix doc string
(gnats::patch-exec-path): Don't use send-pr::err-buffer-name
(gnats::get-value-from-shell): Ditto
Fri Aug 27 08:34:58 1993 Jason Merrill (jason@deneb.cygnus.com)
* send-pr-el.in (gnats::*-keyword): Add grouping
* send-pr.sh: Accommodate shells that don't support functions.
* send-pr-el.in (send-pr:submit-pr): Fix behavior on send
Thu Aug 26 14:31:21 1993 Jason Merrill (jason@deneb.cygnus.com)
* send-pr-el.in (send-pr::set-sites): Use send-pr:libdir, not
gnats:libdir.
(send-pr::start-up): Put buffer in send-pr-mode.
(send-pr:submit-pr): Make sure err-buffer exists before trying to
use it.
(send-pr:send-pr-mode): Allow whitespace after keyword in
paragraph-separate
* send-pr.sh (MAIL_AGENT): Use /usr/lib/sendmail rather than /bin/mail
(ORIGINATOR): remove $TEMP when done
(die): New function to massage buggy Sun sh
(EXIT_STATUS): New variable to massage buggy Sun sh
Don't parse To: and CC: headers any more
Check for failure of MAIL_AGENT
Tue Aug 24 16:57:13 1993 Jason Merrill (jason@deneb.cygnus.com)
* send-pr-el.in (send-pr:libdir): Use @'s, be const
(send-pr::categories): Remove
(send-pr:::categories): Add (buffer-local)
(send-pr::category-alist): Add
(send-pr:::site): Add
(send-pr::set-categories): Support multiple sites
(send-pr::sites): Don't update without arg
(send-pr::pr-buffer): Add -name to end, fix refs to use buffer
(send-pr::err-buffer): Ditto
(send-pr:send-pr): Always use site name, only ask about erasing
report if it's been modified.
(send-pr::start-up): Check for errors from send-pr -P
Don't kill random buffers
Remove useless progn
(gnats::completing-read-and-replace): Fix doc string
(gnats::set-variable-from-shell): Change to get-var...
Check for errors
* send-pr.sh (GNATS_ROOT): Put definition on newline so configure
can find it
Ask user whether or not to send the PR even if it's valid
Mon Aug 23 12:31:00 1993 Jason Merrill (jason@deneb.cygnus.com)
* send-pr-el.in (gnats::releases): Use send-pr:default-release
* send-pr.sh (LIBDIR): Try looking under GCC_EXEC_PREFIX for
the gnats stuff if it's not in the right place
Move up TMPDIR stuff so the ORIGINATOR stuff can use $TEMP
Remove 'g' from COMMAND sed pattern
Remove 'p' from options list
* send-pr.input: Fix C-u M-x send-pr description
Fri Aug 20 20:34:12 1993 Jason Merrill (jason@rtl.cygnus.com)
* send-pr.sh: Add long options, add -h, remove -p and -r
Thu Aug 19 14:59:24 1993 Jason Merrill (jason@deneb.cygnus.com)
* send-pr-el.in (gnats::push): Move from gnats-el.in
* Makefile.in (send-pr.el): Subst in $(libdir) and $(GNATS_SITE)
* send-pr-el.in (send-pr:default-site): Create
(send-pr:send-pr): Ask for site name if arg
(send-pr::start-up): Use site name if non-nil
(send-pr::set-sites): Create list of known sites from listing of
LIBDIR/gnats
* send-pr.sh (ORIGINATOR): Remove ''s around ^$LOGNAME
Redirect stderr from ypcat to /dev/null
Use $TEMP as a temp file to avoid quoting problems
* Makefile.in (send-pr): Subst in $(SUBMITTER)
(stamp-gnats): Ditto
* send-pr.sh (SUBMITTER): Get substed
* send-pr-el.in (gnats::get-config): Trim newline from echo output
rather than using non-portable -n switch
(send-pr:submit-pr): Indicate when send-pr is done
Wed Aug 18 15:14:22 1993 Jason Merrill (jason@deneb.cygnus.com)
* send-pr-el.in (send-pr-mode-map): Move setup into defvar
Reorganize namespace (put some things under send-pr:, others
under gnats:)
(send-pr:start-up): Use mail-default-reply-to
(send-pr:submit-pr): If in a Server buffer, do server-buffer-done
rather than spawning another send-pr.
(gnats::get-config): Add, use
Juggle contents of send-pr.el and gnats.el to avoid duplication
and name clashing (like with gnats-set-categories)
(gnats::set-variable-from-shell): kill the buffer when done
* send-pr.sh: Don't complain about $SUBMITTER if using -f
Fix typos
Tue Aug 17 19:31:27 1993 Jason Merrill (jason@deneb.cygnus.com)
* send-pr.sh: Don't loop if called from Emacs
Mon Aug 16 14:59:29 1993 Jason Merrill (jason@deneb.cygnus.com)
* Makefile.in (send-pr.el): Substitute in GNATS_ROOT
* send-pr-el.in (send-pr-start-up): Set $GNATS_ROOT to GNATS-ROOT
Add definition of GNATS-ROOT
* send-pr.sh: Use GNATS_ROOT in the environment
Fri Aug 13 12:00:16 1993 Jason Merrill (jason@deneb.cygnus.com)
* send-pr.sh: Fix grammar in send-pr template
* install-sid.sh: Change grep -s to grep > /dev/null for greps
that just don't shut up (i.e. POSIX)
Tue Aug 10 13:25:35 1993 Jason Merrill (jason@deneb.cygnus.com)
* send-pr-el.in (send-pr-mode): Change paragraph-separate and
paragraph-start to include "^>[-A-Za-z]:" (PR 3166)
Mon Aug 9 15:37:00 1993 Jason Merrill (jason@deneb.cygnus.com)
* send-pr.sh: Added >Fix: field (re PR 1310)
If errors are found, allow user to edit PR again.
Remove [ -z $FORCE ] since $FORCE appears nowhere else
Add contents of CC: field to $GNATS_ADDR before sending (PR 2298)
Wed Aug 4 20:33:50 1993 Jason Merrill (jason@deneb.cygnus.com)
* send-pr.sh: Snarf configuration from GNATS_ROOT/gnats-adm/config
if it exists.
* install-sid.sh: Fixed startup so that calling with no arguments
will print usage info and exit
Added --version switch
Thu Jul 22 17:00:14 1993 Jason Merrill (jason@wahini.cygnus.com)
* Makefile.in (install-gnats-dist): now depends on `info' target,
installs send-pr.info* rather than just send-pr.info
Wed Jul 21 19:14:30 1993 Jason Merrill (jason@wahini.cygnus.com)
* Makefile.in (install-gnats-dist): remove $(srcdir)/ before
send-pr.info so other-dir installs work.
Tue May 18 21:45:45 1993 david d `zoo' zuhn (zoo at cirdan.cygnus.com)
* Makefile.in: remove all traces of send_pr and install_cid
Fri Apr 30 08:42:33 1993 Ian Lance Taylor (ian@cygnus.com)
* Makefile.in (check, installcheck): New, empty, targets.
Tue Apr 13 16:52:24 1993 Brendan Kehoe (brendan@lisa.cygnus.com)
* Makefile.in (all-gnats): Add rule, same as install-norm; hack for
now to make top-level builds work that don't pass GNATS=foo down
because they don't need all of GNATS.
Wed Apr 7 13:41:04 1993 Brendan Kehoe (brendan@lisa.cygnus.com)
* send-pr.sh (ORGANIZATION): If they don't have an ORGANIZATION
environment variable, then try for DEFAULT_ORGANIZATION, then
$HOME/.organization, before going for their .signature.
* Makefile.in (install-sid): Use `tmp-inst-sid' instead of
`tmp-install-sid' to avoid filename length limits.
(DEFAULT_ORGANIZATION): New variable.
(send-pr): Substitute it.
(stamp-gnats): Substitute DEFAULT_ORGANIZATION in.
Tue Mar 30 16:00:01 1993 Brendan Kehoe (brendan@lisa.cygnus.com)
* send-pr.sh (PRINT_INTERN): Add missing `$'.
Mon Mar 29 16:46:22 1993 Brendan Kehoe (brendan@lisa.cygnus.com)
* install-sid.sh (traps): Add them in.
Thu Mar 25 17:01:43 1993 Brendan Kehoe (brendan@lisa.cygnus.com)
* send-pr.sh (ORIGINATOR): Look in the NIS maps if they've got
them. In any case, strip off anything following a comma, since
they might have phone nos or other info.
Wed Mar 24 17:56:15 1993 david d `zoo' zuhn (zoo at poseidon.cygnus.com)
* Makefile.in: define MAKEINFO, define & use TEXI2DVI
Fri Mar 19 17:44:01 1993 Brendan Kehoe (brendan@lisa.cygnus.com)
* send-pr-el.in (send-pr-start-up): Check that send-pr-mode worked
(aka, running send-pr worked).
(send-pr-mode): Make sure the category list was set.
(gnats-set-variable-from-shell): Instead of using a temp buffer,
refuse to continue if send-pr couldn't give us a valid categories
list. This will change when the send-pr and gnats elisp stuff are
rationalized properly.
* send-pr.sh (editing the PR): Use EDIT, not EDITOR.
(SUBMITTER unknown): Fix the message.
Mon Mar 15 14:31:58 1993 Brendan Kehoe (brendan@lisa.cygnus.com)
* send-pr.sh (FROM, REPLY_TO): Check for LOGNAME then USER.
Sat Mar 6 15:26:37 1993 Brendan Kehoe (brendan@lisa.cygnus.com)
* send-pr.elisp: Rename to send-pr-el.in.
* Makefile.in: Do so throughout.
* Makefile.in (clean): Also delete send-pr.elc.
Thu Mar 4 11:35:29 1993 Brendan Kehoe (brendan@lisa.cygnus.com)
* send-pr.sh (TMPDIR): Wrap with quotes in the test for it not
being set.
Thu Mar 4 09:58:31 1993 Ian Lance Taylor (ian@cygnus.com)
* Makefile.in (install-info): New target.
* Makefile.in (install): Ignore error from chown. Get categories
file from $(srcdir).
Wed Mar 3 07:43:07 1993 Ian Lance Taylor (ian@cygnus.com)
* Makefile.in (send-pr.info): Added -I$(srcdir).
Sat Feb 27 22:46:09 1993 Brendan Kehoe (brendan@lisa.cygnus.com)
* Makefile.in (install): Use $(GNATS).
(install-norm): Most of the install rule.
(install-gnats-dist): The rest of it.
(install-tools): New rule, just run install-norm.
(install-gnats): The default, run both install-norma nd
install-gnats-dist.
Wed Feb 24 17:19:57 1993 Jeffrey Osier (jeffrey@fowanton.cygnus.com)
* send-pr.in->send-pr.input: so it's not erased with make clean
Tue Feb 23 15:40:14 1993 Brendan Kehoe (brendan@lisa.cygnus.com)
* Makefile.in (install): Change ownership of files installed to gnats.
Tue Feb 23 15:30:01 1993 Jeffrey Osier (jeffrey@fowanton.cygnus.com)
* send-pr.texi: use send-pr.in
* send-pr.in: New file (included by send-pr.texi and gnats.texi)
Tue Feb 23 10:45:34 1993 Brendan Kehoe (brendan@lisa.cygnus.com)
* Makefile.in (install): Chown $(libdir)/gnats to gnats.
Mon Feb 22 13:26:18 1993 Brendan Kehoe (brendan@lisa.cygnus.com)
* Makefile.in (install): Install send-pr.1.
* Makefile.in (install): Drop in the things for gnats-dist.
Mon Feb 22 01:45:16 1993 Jeffrey Osier (jeffrey@fowanton.cygnus.com)
* send-pr.man: semi-major cleanup effort.. now in beta
Mon Feb 22 01:22:48 1993 Jeffrey Osier (jeffrey@fowanton.cygnus.com)
* INSTALL: now in beta
Sun Feb 21 23:25:49 1993 Brendan Kehoe (brendan@lisa.cygnus.com)
* Makefile.in (install): Create the parent of lispdir first.
Sun Feb 21 17:07:56 1993 Jeffrey Osier (jeffrey@fowanton.cygnus.com)
* send-pr.texi: more minor tweaking, added portability note
* send-pr.man: ditto
Sun Feb 21 16:11:08 1993 Jeffrey Osier (jeffrey@fowanton.cygnus.com)
* send-pr.texi: minor install cleanup
* MANIFEST: New file.
* INSTALL: New file.
* README: Major revision.
Sat Feb 20 23:47:02 1993 Jeffrey Osier (jeffrey@fowanton.cygnus.com)
* send-pr.texi: added new alias info
Sat Feb 20 20:46:23 1993 Brendan Kehoe (brendan@lisa.cygnus.com)
* send-pr.sh: Set `From:' and `Reply-To:'.
* Makefile.in (send-pr): Depend upon Makefile, to catch variable
changes.
(install-sid, send-pr.el, send-pr.1): Likewise.
* install-sid.sh: Copy TMP into the send-pr script, so we don't
break the link we made to send_pr.
* send-pr.sh: Given an argument, send to the alias `foo-gnats'.
* Makefile.in (clean): Also remove stamp-gnats.
Sat Feb 20 19:15:00 1993 Jeffrey Osier (jeffrey@fowanton.cygnus.com)
* send-pr.texi: recent update, removed installation information
and added a line regarding (autoload) for Emacs version
* send-pr.info: same update
Sat Feb 20 18:44:09 1993 Brendan Kehoe (brendan@lisa.cygnus.com)
* Makefile.in (gnats-build): Changed to depend upon stamp-gnats.
(stamp-gnats): New rule, with body of what was in gnats-build.
Sat Feb 20 18:37:33 1993 Jeffrey Osier (jeffrey@fowanton.cygnus.com)
* send-pr.texi: added install information
* send-pr.info: New file.
Sat Feb 20 14:16:56 1993 Brendan Kehoe (brendan@lisa.cygnus.com)
* Initial entry for GNATS 3.0.
Local Variables:
mode: indented-text
left-margin: 8
fill-column: 74
version-control: never
End:

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Installation procedures for `send-pr'
If you receive `send-pr' as part of a larger software distribution, it
will be automatically installed when the full distribution is
installed. The `send-pr' directory, however, is easily installed by
itself by following these steps:
1. Unpack the distribution into a directory which we will refer to as
SRCDIR.
2. Edit the `Makefile' to reflect local conventions.
Specifically, you should edit the variable "prefix" to alter
the installation location. The default is '/usr/local'. All
files are installed under "prefix" (see below).
3. Run
make all install [ info ] install-info [ clean ]
from the "build directory". The targets mean the following:
all Builds `send-pr' and `install-sid'
install Installs the following:
send-pr into PREFIX/bin
install-sid into PREFIX/bin
send-pr.1 into PREFIX/man/man1
categories as PREFIX/lib/gnats/SITE
send-pr-el.in as PREFIX/lib/emacs/lisp/send-pr.el
info (optional) Builds "send-pr.info" from "send-pr.texi"
(send-pr.info is included with this distribution)
install-info Installs "send-pr.info" into PREFIX/info
clean (optional) Removes all intermediary build files that can
be rebuilt from source code
4. Run
install-sid SID
where SID is the submitter identification code you received with
`send-pr'. If you've downloaded `send-pr' from the Net, use "net"
for this value.
5. Any users who wish to use the Emacs version of `send-pr' must place
the following line in their ".emacs" files:
(autoload 'send-pr "send-pr" "Submit a Problem Report." t)
6. Create a mail alias for the support site you received `send-pr'
from, and for every site with which you wish to use `send-pr' to
communicate with, each with a suffix of `-gnats'. The support
site(s) will provide the correct addresses toward which these
aliases should point. For instance, edit your mail aliases file
to contain something like:
# support sites; for use with send-pr
cygnus-gnats: bugs@cygnus.com # Cygnus Support
bumblebee-gnats: bumblebugs@bumblebee.com # Bumblebee BASIC, Inc.
mycompany-gnats: bugs@my.company.com (if you use GNATS locally)
`send-pr' automatically searches for these aliases when you type
send-pr cygnus
send-pr bumblebee
send-pr SITE...
`send-pr' also uses SITE to determine the categories of bugs the site
in question accepts by looking in PREFIX/lib/gnats/SITE
7. That's it! See "send-pr.info", "send-pr.texi", and/or "send-pr.1" for
information on using `send-pr'.
Copyright (c) 1993, Free Software Foundation, Inc.
See the file COPYING for copyright information concerning this
distribution and all its components.

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MANIFEST for send-pr
The following files should have accompanied this distribution.
COPYING copyright information
ChangeLog sourcecode change log
INSTALL installation procedure
Makefile.in Makefile template used by `configure'
MANIFEST list of accompanying files
README introductory information
config/ any specialized configuration files
configure.in input file for `configure'
categories list of valid categories
install-sid.sh script which installs Submitter-Id
send-pr-el.in elisp version of `send-pr' for Emacs
send-pr.man `send-pr' man file, installed as send-pr.1
send-pr.info `send-pr' Info file
send-pr.sh `send-pr' shell script - command line version
send-pr.texi `send-pr' Texinfo documentation
send-pr.input `send-pr' Texinfo documentation input file

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# Makefile for GNU send-pr.
# Copyright (C) 1993 Free Software Foundation, Inc.
#
# This file is part of GNU GNATS.
#
# GNU GNATS is free software; you can redistribute it and/or modify
# it under the terms of the GNU General Public License as published by
# the Free Software Foundation; either version 2, or (at your option)
# any later version.
#
# GNU GNATS is distributed in the hope that it will be useful,
# but WITHOUT ANY WARRANTY; without even the implied warranty of
# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
# GNU General Public License for more details.
#
# You should have received a copy of the GNU General Public License
# along with GNU GNATS; see the file COPYING. If not, write to
# the Free Software Foundation, 675 Mass Ave, Cambridge, MA 02139, USA.
# Start of system configuration section.
srcdir = @srcdir@
VPATH = $(srcdir)
# Where the GNATS database and master configuration stuff lives.
GNATS_ROOT = @GNATS_ROOT@
# Email address to which people should submit bugs.
GNATS_ADDR = @GNATS_ADDR@
# The default release for this send-pr.
DEFAULT_RELEASE = @DEFAULT_RELEASE@
# The default organization for this send-pr.
DEFAULT_ORGANIZATION = @DEFAULT_ORGANIZATION@
# The default GNATS site for send-pr.
GNATS_SITE = @GNATS_SITE@
# The submitter-id for your site.
SUBMITTER = @SUBMITTER@
# Command line to use for mailer
MAIL_AGENT = @MAIL_AGENT@
# What to install
SEND_PR_INSTALL = install-norm install-categories
CC = cc
AR = ar
AR_FLAGS = rc
# Set RANLIB = echo if your system doesn't have or need ranlib.
RANLIB = ranlib
# Where to find texinfo.tex to format docn with TeX
TEXIDIR = $(srcdir)/../texinfo
MAKEINFO = makeinfo
TEXI2DVI = texi2dvi
INSTALL = $(srcdir)/../install.sh -c
INSTALL_PROGRAM = $(INSTALL)
INSTALL_DATA = $(INSTALL) -m 644
CFLAGS = -g
LDFLAGS = -g
ECHON = @ECHON@
prefix = /usr/local
exec_prefix = $(prefix)
bindir = $(exec_prefix)/bin
libdir = $(exec_prefix)/lib
tooldir = $(libdir)
program_transform_name =
# Edit this to be the location of your emacs lisp files.
lispdir = $(datadir)/emacs/lisp
datadir = $(prefix)/lib
mandir = $(prefix)/man
man1dir = $(mandir)/man1
man2dir = $(mandir)/man2
man3dir = $(mandir)/man3
man4dir = $(mandir)/man4
man5dir = $(mandir)/man5
man6dir = $(mandir)/man6
man7dir = $(mandir)/man7
man8dir = $(mandir)/man8
man9dir = $(mandir)/man9
infodir = $(prefix)/info
includedir = $(prefix)/include
docdir = $(datadir)/doc
# End of system configuration section.
VERSION = 3.2
SHELL = /bin/sh
#### System configurations, if any, are inserted here.
DISTFILES= COPYING ChangeLog Makefile.in README configure.in \
install-sid.sh send-pr-el.in send-pr.man send-pr.texi fields.texi \
states.texi s-usage.texi categ.texi send-pr.sh
all: send-pr install-sid send-pr.elc send-pr.1
send-pr: send-pr.sh Makefile
sed -e 's,xVERSIONx,$(VERSION),' \
-e 's,xGNATS_ROOTx,$(GNATS_ROOT),' \
-e 's,xGNATS_ADDRx,$(GNATS_ADDR),' \
-e 's,xGNATS_SITEx,$(GNATS_SITE),' \
-e 's,xSUBMITTERx,$(SUBMITTER),' \
-e 's,xECHONx,$(ECHON),' \
-e 's,xMAIL_AGENTx,$(MAIL_AGENT),' \
-e 's%xDEFAULT_ORGANIZATIONx%$(DEFAULT_ORGANIZATION)%' \
-e 's,xDEFAULT_RELEASEx,$(DEFAULT_RELEASE),' \
-e 's,xDATADIRx,$(datadir),' $(srcdir)/send-pr.sh > $@-t
mv $@-t $@
chmod 755 $@
install-sid: install-sid.sh Makefile
sed -e 's,xBINDIRx,$(bindir),g' \
-e 's,xVERSIONx,$(VERSION),g' $(srcdir)/install-sid.sh > $@-t
mv $@-t $@
chmod 755 $@
send-pr.el: send-pr-el.in Makefile
sed -e 's,xVERSIONx,$(VERSION),' \
-e 's,xGNATS_ROOTx,$(GNATS_ROOT),' \
-e 's,xGNATS_SITEx,$(GNATS_SITE),' \
-e 's,xDATADIRx,$(datadir),' \
-e 's,xDEFAULT_SUBMITTERx,$(SUBMITTER),' \
-e 's,xDEFAULT_RELEASEx,$(DEFAULT_RELEASE),' \
$(srcdir)/send-pr-el.in \
> $@-t
mv $@-t $@
send-pr.elc: send-pr.el
-PWD=`pwd` emacs -batch -q -f batch-byte-compile send-pr.el
install: $(SEND_PR_INSTALL)
install-tools: install-norm install-categories
install-gnats: install-norm install-gnats-dist install-categories
install-norm all-gnats:
$(INSTALL_PROGRAM) send-pr $(bindir)/send-pr
$(INSTALL_PROGRAM) install-sid $(bindir)/install-sid
$(INSTALL_DATA) send-pr.1 $(man1dir)/send-pr.1
$(INSTALL_DATA) send-pr.el $(lispdir)/send-pr.el
-$(INSTALL_DATA) send-pr.elc $(lispdir)/send-pr.elc
# Install the Cygnus category list for bug reports.
install-categories:
$(INSTALL_DATA) $(srcdir)/categories $(datadir)/gnats/cygnus
install-gnats-dist: info
$(INSTALL_DATA) $(srcdir)/COPYING $(datadir)/gnats/dist/COPYING
$(INSTALL_DATA) $(srcdir)/README $(datadir)/gnats/dist/README
sed -e 's/"DEFAULT_RELEASE") ".*"/"DEFAULT_RELEASE") "@''DEFAULT_RELEASE@"/' \
-e 's/"DEFAULT_SUBMITTER") ".*"/"DEFAULT_SUBMITTER") "unknown"/' \
-e 's/"DATADIR") ".*"/"DATADIR") "@''DATADIR@"/' \
send-pr.el > $(datadir)/gnats/dist/send-pr-el.inT
mv $(datadir)/gnats/dist/send-pr-el.inT \
$(datadir)/gnats/dist/send-pr-el.in
sed -e 's/GNATS_ROOT=.*/GNATS_ROOT=/' \
-e 's/SUBMITTER=.*/SUBMITTER=unknown/' \
-e 's/DEFAULT_RELEASE=.*/DEFAULT_RELEASE="@''DEFAULT_RELEASE@"/' \
-e 's/DEFAULT_ORGANIZATION=.*/DEFAULT_ORGANIZATION=/' \
-e 's/DATADIR=.*/DATADIR=@''DATADIR@/' \
send-pr > $(datadir)/gnats/dist/send-pr.sh-t
mv $(datadir)/gnats/dist/send-pr.sh-t \
$(datadir)/gnats/dist/send-pr.sh
sed -e 's/^BINDIR=.*/BINDIR=@''BINDIR@/' \
install-sid > $(datadir)/gnats/dist/install-sid.sT
mv $(datadir)/gnats/dist/install-sid.sT \
$(datadir)/gnats/dist/install-sid.sh
$(INSTALL_DATA) send-pr.1 $(datadir)/gnats/dist/send-pr.1
for i in `if [ ! -f send-pr.info ];then echo $(srcdir)/;fi`send-pr.info* ; do \
$(INSTALL_DATA) $$i $(datadir)/gnats/dist/$$i ; \
done
$(INSTALL_DATA) $(srcdir)/send-pr.texi \
$(datadir)/gnats/dist/send-pr.texi
$(INSTALL_DATA) $(srcdir)/s-usage.texi \
$(datadir)/gnats/dist/s-usage.texi
$(INSTALL_DATA) $(srcdir)/categ.texi \
$(datadir)/gnats/dist/categ.texi
$(INSTALL_DATA) $(srcdir)/fields.texi \
$(datadir)/gnats/dist/fields.texi
$(INSTALL_DATA) $(srcdir)/states.texi \
$(datadir)/gnats/dist/states.texi
$(INSTALL_DATA) $(srcdir)/../texinfo/texinfo.tex \
$(datadir)/gnats/dist/texinfo.tex
@if [ `whoami` = root ] ; then \
echo "chown gnats $(datadir)/gnats/dist" ; \
chown gnats $(datadir)/gnats/dist ; \
elif [ `whoami` != gnats ] ; then \
echo "*** Warning: $(datadir)/gnats must be writable by the gnats user" ; \
fi
install-info: send-pr.info
for i in send-pr.info* ; do \
$(INSTALL_DATA) $$i $(infodir)/$$i ; \
done
uninstall:
-rm -f $(bindir)/send-pr $(bindir)/install-sid
-rm -f $(datadir)/gnats/$(GNATS_SITE)
-[ x$GNATS_ROOT = x] || rm -rf $(datadir)/gnats/dist
-rmdir $(datadir)/gnats
-rm -f $(man1dir)/send-pr.1
-rm -f $(lispdir)/send-pr.el $(lispdir)/send-pr.elc
-rm -f $(infodir)/send-pr.info*
TAGS:
info: send-pr.info
dvi: send-pr.dvi
version.texi: Makefile
echo "@set VERSION $(VERSION)" > $@-t
mv $@-t $@
send-pr.1: Makefile
sed -e 's,xGNATS_ROOTx,$(GNATS_ROOT),g' \
-e 's,xVERSIONx,$(VERSION),g' $(srcdir)/send-pr.man > $@-t
mv $@-t $@
send-pr.info: send-pr.texi version.texi fields.texi s-usage.texi categ.texi
$(MAKEINFO) -I $(srcdir) -o send-pr.info $(srcdir)/send-pr.texi
send-pr.dvi: version.texi
$(TEXI2DVI) $(srcdir)/send-pr.texi
# When building GNATS, this target is used to communicate information
# known only to the GNATS configuration.
gnats-build: stamp-gnats
stamp-gnats: ../gnats/Makefile Makefile
sed -e 's,^GNATS_ROOT =.*,GNATS_ROOT = $(GNATS_ROOT),' \
-e 's,^GNATS_ADDR =.*,GNATS_ADDR = $(GNATS_ADDR),' \
-e 's,^GNATS_SITE =.*,GNATS_SITE = $(GNATS_SITE),' \
-e 's,^DEFAULT_RELEASE =.*,DEFAULT_RELEASE = $(DEFAULT_RELEASE),' \
-e 's%^DEFAULT_ORGANIZATION =.*%DEFAULT_ORGANIZATION = $(DEFAULT_ORGANIZATION)%' \
-e 's,^SUBMITTER =.*,SUBMITTER = $(SUBMITTER),' \
-e 's,^VERSION =.*,VERSION = $(VERSION),' \
-e 's,^MAIL_AGENT =.*,MAIL_AGENT = $(MAIL_AGENT),' \
-e 's,^SEND_PR_INSTALL =.*,SEND_PR_INSTALL = $(GNATS_INSTALL),' \
Makefile > Makefile.tmp \
&& mv Makefile.tmp Makefile \
&& touch stamp-gnats
# Clean things up.
clean: mostlyclean
-rm -f send-pr install-sid send-pr.1 send-pr.el send-pr.elc stamp-gnats
-rm -f *.dvi
mostlyclean:
-rm -f *.toc *.log *.vr *.fn *.cp *.tp *.ky *.pg
distclean: clean
-rm -f Makefile config.status
-rm -rf =* ./"#"* *~*
-rm -f *.orig *.rej
realclean: distclean
-rm -f TAGS send-pr.info* send-pr.??s version.texi
# FIXME
dist:
echo need to do something for dist
check:
installcheck:
# Prevent GNU make v3 from overflowing arg limit on SysV.
.NOEXPORT:
Makefile: $(srcdir)/Makefile.in
$(SHELL) config.status; \
if [ -f ../gnats/Makefile ]; then cd ../gnats; $(MAKE) config-send-pr; fi

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send-pr - sends bug reports to a central support site
`send-pr' uses electronic mail to submit support questions and
software bugs to a central site. No piece of software is perfect, and
software organizations understand this `send-pr' is designed to allow
users who have problems to submit reports of these problems to sites
responsible for supporting the software in question, in a defined form
which can be read by an electronically managed database.
`send-pr' is part of a suite of programs known collectively as GNATS,
an acronym for Problem Report Management System. GNATS consists of
several programs which, used in concert, formulate and partially
administer a database of Problem Reports, or PRs, at a central support
site. A PR goes through several states in its lifetime; GNATS tracks
the PR and all information associated with it through each state and
finally acts as an archive for PRs which have been resolved.
The same engine can be used to submit bugs to any number of support
sites by setting up aliases for each of them; `send-pr' error-checks
each PR as it is sent to be sure that the category specified matches a
category supported by the site in question.
`send-pr' invokes an editor on a problem report template (after trying
to fill in some fields with reasonable default values). When you exit
the editor, `send-pr' sends the completed form to the support site.
At the support site, the PR is assigned a unique number and is stored
in the GNATS database according to its category and customer-id. GNATS
automatically replies with an acknowledgement, citing the category and
the PR number.
See the Texinfo file `send-pr.texi' or the Info file `send-pr.info'
for detailed installation and usage information.
See the file MANIFEST for a list of the files which should have
accompanied this distribution.
See `send-pr.texi', `send-pr.info', or the file INSTALL for the
installation procedure for `send-pr'.
Copyright (c) 1993, Free Software Foundation, Inc.
See the file COPYING for copyright information concerning this
distribution and all its components.

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@ -0,0 +1,32 @@
define([AC_FIND_PROGRAM],dnl
[if test x$3 = x; then _PATH=$PATH; else _PATH=$3; fi
if test -z "[$]$1"; then
# Extract the first word of `$2', so it can be a program name with args.
set dummy $2; word=[$]2
echo checking for $word
IFS="${IFS= }"; saveifs="$IFS"; IFS="${IFS}:"
for dir in $_PATH; do
test -z "$dir" && dir=.
if test -f $dir/$word; then
$1=$dir/$word
break
fi
done
IFS="$saveifs"
fi
test -n "[$]$1" && test -n "$verbose" && echo " setting $1 to [$]$1"
AC_SUBST($1)dnl
])dnl
dnl
define([AC_ECHON],dnl
[echo checking for echo -n
if test "`echo -n foo`" = foo ; then
ECHON=bsd
test -n "$verbose" && echo ' using echo -n'
elif test "`echo 'foo\c'`" = foo ; then
ECHON=sysv
test -n "$verbose" && echo ' using echo ...\\c'
else
ECHON=none
test -n "$verbose" && echo ' using plain echo'
fi])dnl

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@ -0,0 +1,124 @@
@node Valid Categories
@c $NetBSD: categ.texi,v 1.1.1.1 2016/01/14 21:06:13 christos Exp $
@unnumberedsec Valid Categories
@cindex valid categories
@cindex example of a list of valid categories
@table @code
@item bfd
@sc{gnu} binary file descriptor library.
@item bifrabulator
This one doesn't actually exist.
@item binutils
@sc{gnu} utilities for binary files (@code{ar}, @code{nm}, @code{size}@dots{}).
@item bison
@sc{gnu} parser generator.
@item byacc
Free parser generator.
@item config
Cygnus Support Software configuration and installation.
@item cvs
Concurrent Version System.
@item diff
@sc{gnu} @code{diff} program.
@item doc
Documentation and manuals.
@item emacs
@sc{gnu} Emacs editor and related functions.
@item flex
@sc{gnu} lexical analyzer.
@item g++
@sc{gnu} C++ compiler.
@item gas
@sc{gnu} assembler.
@item gcc
@sc{gnu} C compiler.
@item gdb
@sc{gnu} source code debugger.
@item glob
The filename globbing functions.
@item gprof
@sc{gnu} profiler.
@item grep
@sc{gnu} @code{grep} program.
@item info
@sc{gnu} @code{info} hypertext reader.
@item ispell
@sc{gnu} spelling checker.
@item kerberos
Kerberos authentication system.
@item ld
@sc{gnu} linker.
@item libc
Cygnus Support C Support Library.
@item libg++
@sc{gnu} C++ class library.
@item libiberty
@sc{gnu} @samp{libiberty} library.
@item libm
Cygnus Support C Math Library.
@item make
@sc{gnu} @code{make} program.
@item makeinfo
@sc{gnu} utility to build Info files from Texinfo documents.
@item mas
@sc{gnu} Motorola syntax assembler.
@item newlib
Cygnus Support C Support and Math Libraries.
@item patch
@sc{gnu} bug patch program.
@item gnats
@sc{gnu} Problem Report Management System.
@item rcs
Revision Control System.
@item readline
@sc{gnu} @code{readline} library.
@item send-pr
@sc{gnu} Problem Report submitting program.
@item test
Category to use when testing @code{send-pr}.
@item texindex
@sc{gnu} documentation indexing utility.
@item texinfo
@sc{gnu} documentation macros.
@item other
Anything which is not covered by the above categories.
@end table

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@ -0,0 +1,49 @@
pending
bfd
binutils
bison
build
byacc
config
cvs
dejagnu
diff
doc
emacs
flex
g++
gas
gcc
gdb
gdb++
glob
gnats
gprof
grep
help-request
id-request
info-request
ispell
kerberos
ld
libg++
libiberty
make
mas
mgmt
libc
libm
newlib
netware
other
patch
query-pr
send-pr
rcs
readline
test
testsuites
texinfo
info
makeinfo
texindex

333
external/gpl2/send-pr/dist/send-pr/configure vendored Executable file
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@ -0,0 +1,333 @@
#!/bin/sh
# Guess values for system-dependent variables and create Makefiles.
# Generated automatically using autoconf.
# Copyright (C) 1991, 1992, 1993 Free Software Foundation, Inc.
# This program is free software; you can redistribute it and/or modify
# it under the terms of the GNU General Public License as published by
# the Free Software Foundation; either version 2, or (at your option)
# any later version.
# This program is distributed in the hope that it will be useful,
# but WITHOUT ANY WARRANTY; without even the implied warranty of
# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
# GNU General Public License for more details.
# You should have received a copy of the GNU General Public License
# along with this program; if not, write to the Free Software
# Foundation, Inc., 675 Mass Ave, Cambridge, MA 02139, USA.
# Usage: configure [--srcdir=DIR] [--host=HOST] [--gas] [--nfp]
# [--prefix=PREFIX] [--exec-prefix=PREFIX] [--with-PACKAGE[=VALUE]]
# Ignores all args except --srcdir, --prefix, --exec-prefix, and
# --with-PACKAGE[=VALUE] unless this script has special code to handle it.
for arg
do
# Handle --exec-prefix with a space before the argument.
if test x$next_exec_prefix = xyes; then exec_prefix=$arg; next_exec_prefix=
# Handle --host with a space before the argument.
elif test x$next_host = xyes; then next_host=
# Handle --prefix with a space before the argument.
elif test x$next_prefix = xyes; then prefix=$arg; next_prefix=
# Handle --srcdir with a space before the argument.
elif test x$next_srcdir = xyes; then srcdir=$arg; next_srcdir=
else
case $arg in
# For backward compatibility, recognize -exec-prefix and --exec_prefix.
-exec-prefix=* | --exec_prefix=* | --exec-prefix=* | --exec-prefi=* | --exec-pref=* | --exec-pre=* | --exec-pr=* | --exec-p=* | --exec-=* | --exec=* | --exe=* | --ex=* | --e=*)
exec_prefix=`echo $arg | sed 's/[-a-z_]*=//'` ;;
-exec-prefix | --exec_prefix | --exec-prefix | --exec-prefi | --exec-pref | --exec-pre | --exec-pr | --exec-p | --exec- | --exec | --exe | --ex | --e)
next_exec_prefix=yes ;;
-gas | --gas | --ga | --g) ;;
-host=* | --host=* | --hos=* | --ho=* | --h=*) ;;
-host | --host | --hos | --ho | --h)
next_host=yes ;;
-nfp | --nfp | --nf) ;;
-prefix=* | --prefix=* | --prefi=* | --pref=* | --pre=* | --pr=* | --p=*)
prefix=`echo $arg | sed 's/[-a-z_]*=//'` ;;
-prefix | --prefix | --prefi | --pref | --pre | --pr | --p)
next_prefix=yes ;;
-srcdir=* | --srcdir=* | --srcdi=* | --srcd=* | --src=* | --sr=* | --s=*)
srcdir=`echo $arg | sed 's/[-a-z_]*=//'` ;;
-srcdir | --srcdir | --srcdi | --srcd | --src | --sr | --s)
next_srcdir=yes ;;
-with-* | --with-*)
package=`echo $arg|sed -e 's/-*with-//' -e 's/=.*//'`
# Reject names that aren't valid shell variable names.
if test -n "`echo $package| sed 's/[-a-zA-Z0-9_]//g'`"; then
echo "configure: $package: invalid package name" >&2; exit 1
fi
package=`echo $package| sed 's/-/_/g'`
case "$arg" in
*=*) val="`echo $arg|sed 's/[^=]*=//'`" ;;
*) val=1 ;;
esac
eval "with_$package='$val'" ;;
-v | -verbose | --verbose | --verbos | --verbo | --verb | --ver | --ve | --v)
verbose=yes ;;
*) ;;
esac
fi
done
trap 'rm -fr conftest* confdefs* core; exit 1' 1 3 15
trap 'rm -f confdefs*' 0
# NLS nuisances.
# These must not be set unconditionally because not all systems understand
# e.g. LANG=C (notably SCO).
if test "${LC_ALL+set}" = 'set' ; then LC_ALL=C; export LC_ALL; fi
if test "${LANG+set}" = 'set' ; then LANG=C; export LANG; fi
rm -f conftest* confdefs.h
echo > confdefs.h
compile='${CC-cc} $CFLAGS conftest.c -o conftest $LIBS >/dev/null 2>&1'
# A filename unique to this package, relative to the directory that
# configure is in, which we can look for to find out if srcdir is correct.
unique_file=send-pr.sh
# Find the source files, if location was not specified.
if test -z "$srcdir"; then
srcdirdefaulted=yes
# Try the directory containing this script, then `..'.
prog=$0
confdir=`echo $prog|sed 's%/[^/][^/]*$%%'`
test "X$confdir" = "X$prog" && confdir=.
srcdir=$confdir
if test ! -r $srcdir/$unique_file; then
srcdir=..
fi
fi
if test ! -r $srcdir/$unique_file; then
if test x$srcdirdefaulted = xyes; then
echo "configure: Can not find sources in \`${confdir}' or \`..'." 1>&2
else
echo "configure: Can not find sources in \`${srcdir}'." 1>&2
fi
exit 1
fi
# Preserve a srcdir of `.' to avoid automounter screwups with pwd.
# But we can't avoid them for `..', to make subdirectories work.
case $srcdir in
.|/*|~*) ;;
*) srcdir=`cd $srcdir; pwd` ;; # Make relative path absolute.
esac
# Save the original args to write them into config.status later.
configure_args="$*"
echo checking for echo -n
if test "`echo -n foo`" = foo ; then
ECHON=bsd
test -n "$verbose" && echo ' using echo -n'
elif test "`echo 'foo\c'`" = foo ; then
ECHON=sysv
test -n "$verbose" && echo ' using echo ...\\c'
else
ECHON=none
test -n "$verbose" && echo ' using plain echo'
fi
GNATS_SITE=cygnus
SUBMITTER=unknown
GNATS_ADDR=bugs@cygnus.com
DEFAULT_ORGANIZATION=
if test x/usr/lib:/usr/sbin:/usr/ucblib = x; then _PATH=$PATH; else _PATH=/usr/lib:/usr/sbin:/usr/ucblib; fi
if test -z "$SENDMAIL"; then
# Extract the first word of `sendmail', so it can be a program name with args.
set dummy sendmail; word=$2
echo checking for $word
IFS="${IFS= }"; saveifs="$IFS"; IFS="${IFS}:"
for dir in $_PATH; do
test -z "$dir" && dir=.
if test -f $dir/$word; then
SENDMAIL=$dir/$word
break
fi
done
IFS="$saveifs"
fi
test -n "$SENDMAIL" && test -n "$verbose" && echo " setting SENDMAIL to $SENDMAIL"
if test -n "$SENDMAIL" ; then
MAIL_AGENT="$SENDMAIL -oi -t"
else
MAIL_AGENT=false
fi
if test -f ${srcdir}/../release-info ; then
DEFAULT_RELEASE=`. ${srcdir}/../release-info ; echo ${RELEASE_TAG}`
else
DEFAULT_RELEASE='gnats-$(VERSION)'
fi
# Get GNATS_ROOT from environment, if possible
if test -n "$with_gnats_root"; then
GNATS_ROOT=$with_gnats_root
fi
if test -z "${GNATS_ROOT}"; then
if test -n "${prefix}"; then
GNATS_ROOT=${prefix}/lib/gnats/gnats-root
else
GNATS_ROOT=/usr/local/lib/gnats/gnats-root
fi
_PR=${GNATS_ROOT}
fi
if test x = x; then _PATH=$PATH; else _PATH=; fi
if test -z "$SEND_PR"; then
# Extract the first word of `send-pr', so it can be a program name with args.
set dummy send-pr; word=$2
echo checking for $word
IFS="${IFS= }"; saveifs="$IFS"; IFS="${IFS}:"
for dir in $_PATH; do
test -z "$dir" && dir=.
if test -f $dir/$word; then
SEND_PR=$dir/$word
break
fi
done
IFS="$saveifs"
fi
test -n "$SEND_PR" && test -n "$verbose" && echo " setting SEND_PR to $SEND_PR"
if test -n "${SEND_PR}"; then
test -n "${_PR}" && eval `grep '^GNATS_ROOT=' ${SEND_PR}`
eval `grep '^SUBMITTER=' ${SEND_PR}`
eval `egrep '^GNATS_(ADDR|SITE)=' ${SEND_PR}`
eval `egrep '^DEFAULT_ORGANIZATION=' ${SEND_PR}`
fi
# If the config file exists, it may have more recent info than send-pr
echo checking for GNATS configuration file
test -f ${GNATS_ROOT}/gnats-adm/config && . ${GNATS_ROOT}/gnats-adm/config
if test -n "${_PR}" -a "${GNATS_ROOT}" = "${_PR}"; then
GNATS_ROOT=
fi
if test -n "$verbose"; then
echo " setting GNATS_ROOT to $GNATS_ROOT"
echo " setting GNATS_SITE to $GNATS_SITE"
echo " setting GNATS_ADDR to $GNATS_ADDR"
echo " setting SUBMITTER to $SUBMITTER"
echo " setting DEFAULT_RELEASE to $DEFAULT_RELEASE"
echo " setting DEFAULT_ORGANIZATION to $DEFAULT_ORGANIZATION"
echo " setting MAIL_AGENT to $MAIL_AGENT"
fi
# Set default prefixes.
if test -n "$prefix"; then
test -z "$exec_prefix" && exec_prefix='${prefix}'
prsub="s%^prefix\\([ ]*\\)=\\([ ]*\\).*$%prefix\\1=\\2$prefix%"
fi
if test -n "$exec_prefix"; then
prsub="$prsub
s%^exec_prefix\\([ ]*\\)=\\([ ]*\\).*$%exec_prefix\\1=\\2$exec_prefix%"
fi
# Quote sed substitution magic chars in DEFS.
cat >conftest.def <<EOF
$DEFS
EOF
escape_ampersand_and_backslash='s%[&\\]%\\&%g'
DEFS=`sed "$escape_ampersand_and_backslash" <conftest.def`
rm -f conftest.def
# Substitute for predefined variables.
trap 'rm -f config.status; exit 1' 1 3 15
echo creating config.status
rm -f config.status
cat > config.status <<EOF
#!/bin/sh
# Generated automatically by configure.
# Run this file to recreate the current configuration.
# This directory was configured as follows,
# on host `(hostname || uname -n) 2>/dev/null | sed 1q`:
#
# $0 $configure_args
for arg
do
case "\$arg" in
-recheck | --recheck | --rechec | --reche | --rech | --rec | --re | --r)
echo running \${CONFIG_SHELL-/bin/sh} $0 $configure_args
exec \${CONFIG_SHELL-/bin/sh} $0 $configure_args ;;
*) echo "Usage: config.status --recheck" 2>&1; exit 1 ;;
esac
done
trap 'rm -f Makefile; exit 1' 1 3 15
GNATS_ROOT='$GNATS_ROOT'
GNATS_ADDR='$GNATS_ADDR'
GNATS_SITE='$GNATS_SITE'
DEFAULT_RELEASE='$DEFAULT_RELEASE'
DEFAULT_ORGANIZATION='$DEFAULT_ORGANIZATION'
MAIL_AGENT='$MAIL_AGENT'
SUBMITTER='$SUBMITTER'
ECHON='$ECHON'
SENDMAIL='$SENDMAIL'
SEND_PR='$SEND_PR'
LIBS='$LIBS'
srcdir='$srcdir'
DEFS='$DEFS'
prefix='$prefix'
exec_prefix='$exec_prefix'
prsub='$prsub'
extrasub='$extrasub'
EOF
cat >> config.status <<\EOF
top_srcdir=$srcdir
CONFIG_FILES=${CONFIG_FILES-"Makefile"}
for file in .. ${CONFIG_FILES}; do if test "x$file" != x..; then
srcdir=$top_srcdir
# Remove last slash and all that follows it. Not all systems have dirname.
dir=`echo $file|sed 's%/[^/][^/]*$%%'`
if test "$dir" != "$file"; then
test "$top_srcdir" != . && srcdir=$top_srcdir/$dir
test ! -d $dir && mkdir $dir
fi
echo creating $file
rm -f $file
echo "# Generated automatically from `echo $file|sed 's|.*/||'`.in by configure." > $file
sed -e "
$prsub
$extrasub
s%@GNATS_ROOT@%$GNATS_ROOT%g
s%@GNATS_ADDR@%$GNATS_ADDR%g
s%@GNATS_SITE@%$GNATS_SITE%g
s%@DEFAULT_RELEASE@%$DEFAULT_RELEASE%g
s%@DEFAULT_ORGANIZATION@%$DEFAULT_ORGANIZATION%g
s%@MAIL_AGENT@%$MAIL_AGENT%g
s%@SUBMITTER@%$SUBMITTER%g
s%@ECHON@%$ECHON%g
s%@SENDMAIL@%$SENDMAIL%g
s%@SEND_PR@%$SEND_PR%g
s%@LIBS@%$LIBS%g
s%@srcdir@%$srcdir%g
s%@DEFS@%$DEFS%
" $top_srcdir/${file}.in >> $file
fi; done
exit 0
EOF
chmod +x config.status
${CONFIG_SHELL-/bin/sh} config.status

View File

@ -0,0 +1,72 @@
AC_INIT(send-pr.sh)
AC_SUBST(GNATS_ROOT)dnl
AC_SUBST(GNATS_ADDR)dnl
AC_SUBST(GNATS_SITE)dnl
AC_SUBST(DEFAULT_RELEASE)dnl
AC_SUBST(DEFAULT_ORGANIZATION)dnl
AC_SUBST(MAIL_AGENT)dnl
AC_SUBST(SUBMITTER)dnl
AC_SUBST(ECHON)dnl
AC_ECHON
GNATS_SITE=cygnus
SUBMITTER=unknown
GNATS_ADDR=bugs@cygnus.com
DEFAULT_ORGANIZATION=
AC_FIND_PROGRAM(SENDMAIL,sendmail,/usr/lib:/usr/sbin:/usr/ucblib)
if test -n "$SENDMAIL" ; then
MAIL_AGENT="$SENDMAIL -oi -t"
else
MAIL_AGENT=false
fi
if test -f ${srcdir}/../release-info ; then
DEFAULT_RELEASE=`. ${srcdir}/../release-info ; echo ${RELEASE_TAG}`
else
DEFAULT_RELEASE='gnats-$(VERSION)'
fi
# Get GNATS_ROOT from environment, if possible
if test -n "$with_gnats_root"; then
GNATS_ROOT=$with_gnats_root
fi
if test -z "${GNATS_ROOT}"; then
if test -n "${prefix}"; then
GNATS_ROOT=${prefix}/lib/gnats/gnats-root
else
GNATS_ROOT=/usr/local/lib/gnats/gnats-root
fi
_PR=${GNATS_ROOT}
fi
AC_FIND_PROGRAM(SEND_PR,send-pr)
if test -n "${SEND_PR}"; then
test -n "${_PR}" && eval `grep '^GNATS_ROOT=' ${SEND_PR}`
eval `grep '^SUBMITTER=' ${SEND_PR}`
eval `egrep '^GNATS_(ADDR|SITE)=' ${SEND_PR}`
eval `egrep '^DEFAULT_ORGANIZATION=' ${SEND_PR}`
fi
# If the config file exists, it may have more recent info than send-pr
echo checking for GNATS configuration file
test -f ${GNATS_ROOT}/gnats-adm/config && . ${GNATS_ROOT}/gnats-adm/config
if test -n "${_PR}" -a "${GNATS_ROOT}" = "${_PR}"; then
GNATS_ROOT=
fi
if test -n "$verbose"; then
echo " setting GNATS_ROOT to $GNATS_ROOT"
echo " setting GNATS_SITE to $GNATS_SITE"
echo " setting GNATS_ADDR to $GNATS_ADDR"
echo " setting SUBMITTER to $SUBMITTER"
echo " setting DEFAULT_RELEASE to $DEFAULT_RELEASE"
echo " setting DEFAULT_ORGANIZATION to $DEFAULT_ORGANIZATION"
echo " setting MAIL_AGENT to $MAIL_AGENT"
fi
AC_OUTPUT(Makefile)

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@ -0,0 +1,519 @@
@node Fields
@c $NetBSD: fields.texi,v 1.1.1.1 2016/01/14 21:06:14 christos Exp $
@section Problem Report format
@cindex Problem Report format
@cindex format
@cindex database similarities
@cindex fields
The format of a PR is designed to reflect the nature of @sc{gnats} as a
database. Information is arranged into @dfn{fields}, and kept in
individual records (Problem Reports).
Problem Report fields are denoted by a keyword which begins with
@samp{>} and ends with @samp{:}, as in @samp{>Confidential:}. Fields
belong to one of three data types:
@table @asis
@cindex Problem Report data types
@cindex @emph{Enumerated} data types
@item @sc{Enumerated}
One of a specific set of values, which vary according to the field. The
value for each keyword must be on the same line as the keyword. These
values are not configurable (yet).
@ifset SENDPR
For each @sc{Enumerated} keyword, the possible choices are listed in the
@code{send-pr} template as a comment.
@end ifset
The following fields are @sc{Enumerated} format; see the descriptions of
fields below for explanations of each field in detail:
@smallexample
@group
>Confidential: >Severity: >Priority:
>Class: >State: >Number:
@end group
@end smallexample
@cindex @emph{Text} data types
@item @sc{Text}
One single line of text which must begin and end on the same line (i.e.,
before a newline) as the keyword. See the descriptions of fields below
for explanations of each field in detail. The following fields are
@sc{Text} format:
@smallexample
@group
>Submitter-Id: >Originator: >Synopsis:
>Category: >Release: >Responsible:
>Arrival-Date:
@end group
@end smallexample
@cindex @emph{MultiText} data types
@item @sc{MultiText}
Text of any length may occur in this field. @sc{MultiText} may span
multiple lines and may also include blank lines. A @sc{MultiText} field
ends only when another keyword appears. See the descriptions of fields
below for explanations of each field in detail.
The following fields are @sc{MultiText} format:
@smallexample
@group
>Organization: >Environment: >Description:
>How-To-Repeat: >Fix: >Audit-Trail:
>Unformatted:
@end group
@end smallexample
@end table
A Problem Report contains two different types of fields: @dfn{Mail
Header} fields, which are used by the mail handler for delivery, and
@dfn{Problem Report} fields, which contain information relevant to the
Problem Report and its submitter. A Problem Report is essentially a
specially formatted electronic mail message.
@ifclear SENDPR
@subheading Example Problem Report
@end ifclear
The following is an example Problem Report. Mail headers are at the
top, followed by @sc{gnats} fields, which begin with @samp{>} and end
with @samp{:}. The @samp{Subject:} line in the mail header and the
@samp{>Synopsis:} field are usually duplicates of each other.
@cindex sample Problem Report
@cindex example Problem Report
@cindex Problem Report template
@cartouche
@smallexample
@group
Message-Id: @var{message-id}
Date: @var{date}
From: @var{address}
Reply-To: @var{address}
To: @var{bug-address}
Subject: @var{subject}
>Number: @var{gnats-id}
>Category: @var{category}
>Synopsis: @var{synopsis}
>Confidential: yes @emph{or} no
>Severity: critical, serious, @emph{or} non-critical
>Priority: high, medium @emph{or} low
>Responsible: @var{responsible}
>State: open, analyzed, suspended, feedback, @emph{or} closed
>Class: sw-bug, doc-bug, change-request, support,
@ifset SENDPR
@emph{or} duplicate
@end ifset
@ifclear SENDPR
duplicate, @emph{or} mistaken
@end ifclear
>Submitter-Id: @var{submitter-id}
>Arrival-Date: @var{date}
>Originator: @var{name}
>Organization: @var{organization}
>Release: @var{release}
>Environment:
@var{environment}
>Description:
@var{description}
>How-To-Repeat:
@var{how-to-repeat}
>Fix:
@var{fix}
>Audit-Trail:
@var{appended-messages@dots{}}
State-Changed-From-To: @var{from}-@var{to}
State-Changed-When: @var{date}
State-Changed-Why:
@var{reason}
Responsible-Changed-From-To: @var{from}-@var{to}
Responsible-Changed-When: @var{date}
Responsible-Changed-Why:
@var{reason}
>Unformatted:
@var{miscellaneous}
@end group
@end smallexample
@end cartouche
@menu
* Mail header fields::
* Problem Report fields::
@end menu
@c ----------------------
@node Mail header fields
@subsection Mail header fields
@cindex mail header fields
@cindex Internet standard RFC-822
A Problem Report may contain any mail header field described in the
Internet standard RFC-822. However, only the fields which identify the
sender and the subject are required by @code{send-pr}:
@table @code
@cindex @code{To:} header
@item To:
The preconfigured mail address for the Support Site where the PR is to
be sent, automatically supplied by @code{send-pr}.
@cindex @code{Subject:} header
@item Subject:
A terse description of the problem. This field normally contains the
same information as the @samp{>Synopsis:} field.
@cindex @code{From:} header
@item From:
Usually supplied automatically by the originator's mailer; should
contain the originator's electronic mail address.
@cindex @code{Reply-To:} header
@item Reply-To:
A return address to which electronic replies can be sent; in most cases,
the same address as the @code{From:} field.
@end table
@ifclear SENDPR
@cindex @code{Received-By:} headers
One of the configurable options for @sc{gnats} is whether or not to
retain @w{@samp{Received-By:}} headers, which often consume a lot of
space and are not often used. @xref{Local configuration,,Changing your
local configuration}.
@end ifclear
@c ----------------------
@node Problem Report fields
@subsection Problem Report fields
@cindex GNATS database fields
@cindex field format
@c FIXME - this node is loooooooooooooooong...
@subheading Field descriptions
The following fields are present whenever a PR is submitted via the
program @code{send-pr}. @sc{gnats} adds additional fields when the PR
arrives at the Support Site; explanations of these follow this list.
@cindex fields - list
@cindex GNATS fields - list
@table @code
@item >Submitter-Id:
@cindex @code{Submitter-Id} field
@cindex @code{>Submitter-Id:}
(@sc{Text}) A unique identification code assigned by the Support Site.
It is used to identify all Problem Reports coming from a particular
site. (Submitters without a value for this field can invoke
@code{send-pr} with the @samp{--request-id} option to apply for one from
the support organization. Problem Reports from those not affiliated
with the support organization should use the default value of @samp{net}
for this field.)
@item >Originator:
@cindex @code{Originator} field
@cindex @code{>Originator:}
(@sc{Text}) Originator's real name. The default is the value of the
originator's environment variable @code{NAME}.
@item >Organization:
@cindex @code{>Organization:}
@cindex @code{Organization} field
(@sc{MultiText}) The originator's organization. The default value is
set with the variable @w{@code{DEFAULT_ORGANIZATION}} in the
@ifclear SENDPR
@file{config} file (@pxref{config,,The @code{config} file}).
@end ifclear
@ifset SENDPR
@code{send-pr} shell script.
@end ifset
@item >Confidential:
@cindex @code{Confidential} field
@cindex @code{>Confidential:}
@cindex confidentiality in PRs
@cindex PR confidentiality
(@sc{Enumerated}) Use of this field depends on the originator's
relationship with the support organization; contractual agreements often
have provisions for preserving confidentiality. Conversely, a lack of a
contract often means that any data provided will not be considered
confidential. Submitters should be advised to contact the support
organization directly if this is an issue.
If the originator's relationship to the support organization provides
for confidentiality, then if the value of this field is @samp{yes} the
support organization treats the PR as confidential; any code samples
provided are not made publicly available (e.g., in regression test
suites). The default value is @samp{yes}.
@item >Synopsis:
@cindex @code{Synopsis} field
@cindex @code{>Synopsis:}
(@sc{Text}) One-line summary of the problem. @w{@code{send-pr}} copies
this information to the @samp{Subject:} line when you submit a Problem
Report.
@item >Severity:
@cindex @code{Severity} field
@cindex @code{>Severity:}
(@sc{Enumerated}) The severity of the problem. Accepted values include:
@table @code
@cindex @emph{critical} severity problems
@item critical
The product, component or concept is completely non-operational or some
essential functionality is missing. No workaround is known.
@cindex @emph{serious} severity problems
@item serious
The product, component or concept is not working properly or significant
functionality is missing. Problems that would otherwise be considered
@samp{critical} are rated @samp{serious} when a workaround is known.
@cindex @emph{non-critical} severity problems
@item non-critical
The product, component or concept is working in general, but lacks
features, has irritating behavior, does something wrong, or doesn't
match its documentation.
@end table
The default value is @samp{serious}.
@sp 1
@item >Priority:
@cindex @code{Priority} field
@cindex @code{>Priority:}
(@sc{Enumerated}) How soon the originator requires a solution. Accepted
values include:
@table @code
@cindex @emph{high} priority problems
@item high
A solution is needed as soon as possible.
@cindex @emph{medium} priority problems
@item medium
The problem should be solved in the next release.
@cindex @emph{low} priority problems
@item low
The problem should be solved in a future release.
@end table
@noindent
The default value is @samp{medium}.
@sp 1
@item >Category:
@cindex @code{Category} field
@cindex @code{>Category:}
(@sc{Text}) The name of the product, component or concept where
the problem lies. The values for this field are defined by the Support
Site.
@ifclear SENDPR
@xref{categories,,The @code{categories} file}, for details.
@end ifclear
@item >Class:
@cindex @code{Class} field
@cindex @code{>Class:}
(@sc{Enumerated}) The class of a problem can be one of the following:
@table @code
@cindex @emph{sw-bug} class
@item sw-bug
A general product problem. (@samp{sw} stands for ``software''.)
@cindex @emph{doc-bug} class
@item doc-bug
A problem with the documentation.
@cindex @emph{change-request} class
@item change-request
A request for a change in behavior, etc.
@cindex @emph{support} class
@item support
A support problem or question.
@cindex @emph{duplicate} class
@item duplicate (@var{pr-number})
Duplicate PR. @var{pr-number} should be the number of the original PR.
@ifclear SENDPR
@cindex @emph{mistaken} class
@item mistaken
No problem, user error or misunderstanding. This value is valid only at
the Support Site.
@end ifclear
@end table
@noindent
The default is @samp{sw-bug}.
@sp 1
@item >Release:
@cindex @code{Release} field
@cindex @code{>Release:}
(@sc{Text}) Release or version number of the product, component or
concept.
@item >Environment:
@cindex @code{Environment} field
@cindex @code{>Environment:}
(@sc{MultiText}) Description of the environment where the problem occured:
machine architecture, operating system, host and target types,
libraries, pathnames, etc.
@item >Description:
@cindex @code{Description} field
@cindex @code{>Description:}
(@sc{MultiText}) Precise description of the problem.
@item >How-To-Repeat:
@cindex @code{How-To-Repeat} field
@cindex @code{>How-To-Repeat:}
(@sc{MultiText}) Example code, input, or activities to reproduce the
problem. The support organization uses example code both to reproduce
the problem and to test whether the problem is fixed. Include all
preconditions, inputs, outputs, conditions after the problem, and
symptoms. Any additional important information should be included.
Include all the details that would be necessary for someone else to
recreate the problem reported, however obvious. Sometimes seemingly
arbitrary or obvious information can point the way toward a solution.
See also @ref{Helpful hints,,Helpful hints}.
@item >Fix:
@cindex @code{Fix} field
@cindex @code{>Fix:}
(@sc{MultiText}) A description of a solution to the problem, or a patch
which solves the problem. (This field is most often filled in at the
Support Site; we provide it to the submitter in case she has solved the
problem.)
@end table
@noindent
@sc{gnats} adds the following fields when the PR arrives at the Support
Site:
@table @code
@cindex @code{Number} field
@cindex @code{>Number:}
@item >Number:
(@sc{Enumerated}) The incremental identification number for this PR.
@ifclear SENDPR
This is included in the automated reply to the submitter (if that
feature of @sc{gnats} is activated; @pxref{Local configuration,,Changing
your local configuration}). It is also included in the copy of the PR
that is sent to the maintainer.
@end ifclear
The @samp{>Number:} field is often paired with the @samp{>Category:}
field as
@smallexample
@var{category}/@var{number}
@end smallexample
@noindent
in subsequent email messages. This is for historical reasons, as well
as because Problem Reports are stored in subdirectories which are named
by category.
@cindex @code{State} field
@cindex @code{>State:}
@item >State:
(@sc{Enumerated}) The current state of the PR. Accepted values are:
@table @code
@item open
The PR has been filed and the responsible person notified.
@item analyzed
The responsible person has analyzed the problem.
@item feedback
The problem has been solved, and the originator has been given a patch
or other fix.
@item closed
The changes have been integrated, documented, and tested, and the
originator has confirmed that the solution works.
@item suspended
Work on the problem has been postponed.
@end table
@noindent
The initial state of a PR is @samp{open}. @xref{States,,States of
Problem Reports}.
@cindex @code{Responsible} field
@cindex @code{>Responsible:}
@item >Responsible:
(@sc{Text}) The person responsible for this category.
@ifclear SENDPR
@sc{gnats} retrieves this information from the @file{categories} file
(@pxref{categories,,The @code{categories} file}).
@end ifclear
@item >Arrival-Date:
@cindex @code{>Arrival-Date:}
@cindex @code{Arrival-Date} field
(@sc{Text}) The time that this PR was received by @sc{gnats}. The date
is provided automatically by @sc{gnats}.
@item >Audit-Trail:
@cindex @code{>Audit-Trail:}
@cindex @code{Audit-Trail} field
(@sc{MultiText}) Tracks related electronic mail as well as changes in
the @samp{>State:} and @samp{>Responsible:} fields with the sub-fields:
@table @code
@cindex @code{State-Changed-<From>-<To>:} in @code{>Audit-Trail:}
@item @w{State-Changed-<From>-<To>: @var{oldstate}>-<@var{newstate}}
The old and new @samp{>State:} field values.
@cindex @code{Responsible-Changed-<From>-<To>:} in @code{>Audit-Trail:}
@item @w{Responsible-Changed-<From>-<To>: @var{oldresp}>-<@var{newresp}}
The old and new @samp{>Responsible:} field values.
@cindex @code{State-Changed-By:} in @code{>Audit-Trail:}
@cindex @code{Responsible-Changed-By:} in @code{>Audit-Trail:}
@item State-Changed-By: @var{name}
@itemx Responsible-Changed-By: @var{name}
The name of the maintainer who effected the change.
@cindex @code{State-Changed-When:} in @code{>Audit-Trail:}
@cindex @code{Responsible-Changed-When:} in @code{>Audit-Trail:}
@item State-Changed-When: @var{timestamp}
@itemx Responsible-Changed-When: @var{timestamp}
The time the change was made.
@cindex @code{State-Changed-Why:} in @code{>Audit-Trail:}
@cindex @code{Responsible-Changed-Why:} in @code{>Audit-Trail:}
@item State-Changed-Why: @var{reason@dots{}}
@itemx Responsible-Changed-Why: @var{reason@dots{}}
The reason for the change.
@end table
@noindent
@cindex subsequent mail
@cindex other mail
@cindex appending PRs
@cindex saving related mail
@cindex related mail
The @samp{>Audit-Trail:} field also contains any mail messages received
by @sc{gnats} related to this PR, in the order received.
@item >Unformatted:
@cindex @code{>Unformatted:}
@cindex @code{Unformatted} field
(@sc{MultiText}) Any random text found outside the fields in the
original Problem Report.
@end table

View File

@ -0,0 +1,82 @@
#!/bin/sh
# Drop in the SUBMITTER id into a site's installed send-pr script.
# Copyright (C) 1993 Free Software Foundation, Inc.
# Contributed by Brendan Kehoe (brendan@cygnus.com), based on a
# version written by Heinz G. Seidl (hgs@ide.com).
#
# This file is part of GNU GNATS.
#
# GNU GNATS is free software; you can redistribute it and/or modify
# it under the terms of the GNU General Public License as published by
# the Free Software Foundation; either version 2, or (at your option)
# any later version.
#
# GNU GNATS is distributed in the hope that it will be useful,
# but WITHOUT ANY WARRANTY; without even the implied warranty of
# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
# GNU General Public License for more details.
#
# You should have received a copy of the GNU General Public License
# along with GNU GNATS; see the file COPYING. If not, write to
# the Free Software Foundation, 675 Mass Ave, Cambridge, MA 02139, USA.
COMMAND=`echo $0 | sed -e 's,.*/,,g'`
USAGE="Usage: $COMMAND [--install-dir=prefix] [--help] [--version] submitter-id"
VERSION=xVERSIONx
BINDIR=xBINDIRx
SUBMITTER=
TEMP=/tmp/sp$$
if [ $# -eq 0 ]; then
echo "$USAGE"
exit 1
fi
while [ $# -gt 0 ]; do
case "$1" in
-install-dir=*|--install-dir=*|--install-di=*|--install-d=*|--install-=*|--install=*|--instal=*|--insta=*|--inst=*|--ins=*|--in=*|--i=*)
I=`echo "$1" | sed 's/-*i[a-z\-]*=//'`
BINDIR=$I/bin ;;
--version) echo $COMMAND version $VERSION ; exit 1 ;;
-*) echo "$USAGE" ; exit 1 ;;
*) SUBMITTER=$1 ;;
esac
shift
done
path=`echo $0 | sed -e "s;${COMMAND};;"`
[ -z "$path" ] && path=.
if [ -f $BINDIR/send-pr ]; then
SPPATH=$BINDIR/send-pr
elif [ -f $path/send-pr ]; then
SPPATH=$path/send-pr
else
echo "$COMMAND: cannot find \`$BINDIR/send-pr' or \`$path/send-pr'" >&2
exit 1
fi
trap 'rm -f $TEMP ; exit 0' 0
trap 'echo "$COM: Aborting ..."; rm -f $TEMP ; exit 1' 1 2 3 13 15
sed -e "s/^SUBMITTER=.*/SUBMITTER=${SUBMITTER}/" $SPPATH > $TEMP
if grep $SUBMITTER $TEMP > /dev/null; then
cp $SPPATH $SPPATH.orig &&
rm -f $SPPATH &&
cp $TEMP $SPPATH &&
chmod a+rx $SPPATH &&
rm -f $TEMP $SPPATH.orig ||
{ echo "$COMMAND: unable to replace send-pr" >&2 ; exit 1; }
else
echo "$COMMAND: something went wrong when sed-ing the submitter into send-pr" >&2
exit 1
fi
echo "$COMMAND: \`$SUBMITTER' is now the default submitter ID for send-pr"
exit 0

View File

@ -0,0 +1,520 @@
@c This is the usage section for send-pr. It is called as
@c $NetBSD: s-usage.texi,v 1.1.1.1 2016/01/14 21:06:14 christos Exp $
@c chapter (Invoking send-pr) by send-pr.texi, and also as
@c section (Submitting Problem Reports) by gnats.texi (chapter/section
@c identifiers are adjusted accordingly)
@c FIXME! This still seems jumbled...
You can invoke @code{send-pr} from a shell prompt or from within
@sc{gnu} Emacs using @w{@samp{M-x send-pr}}.
@menu
* using send-pr:: Creating new Problem Reports
* send-pr in Emacs:: Using send-pr from within Emacs
* send-pr from the shell:: Invoking send-pr from the shell
* Helpful hints::
@end menu
@node using send-pr
@section Creating new Problem Reports
@c FIXME - this is a long node
Invoking @code{send-pr} presents a PR @dfn{template} with a number of
fields already filled in. Complete the template as thoroughly as
possible to make a useful bug report. Submit only one bug with each PR.
@cindex template
A template consists of three sections:
@table @dfn
@item Comments
The top several lines of a blank template consist of a series of
comments that provide some basic instructions for completing the Problem
Report, as well as a list of valid entries for the @samp{>Category:}
field. These comments are all preceded by the string @samp{SEND-PR:}
and are erased automatically when the PR is submitted. The
instructional comments within @samp{<} and @samp{>} are also removed.
(Only these comments are removed; lines you provide that happen to have
those characters in them, such as examples of shell-level redirection,
are not affected.)
@item Mail Header
@code{send-pr} creates a standard mail header. @code{send-pr} completes
all fields except the @samp{Subject:} line with default values.
(@xref{Fields,,Problem Report format}.)
@item @sc{gnats} fields
These are the informational fields that @sc{gnats} uses to route your
Problem Report to the responsible party for further action. They should
be filled out as completely as possible. (@xref{Fields,,Problem Report
format}. Also see @ref{Helpful hints,,Helpful hints}.)
@end table
@ifset SENDPR
@noindent
For examples of a Problem Report template and complete Problem Report,
see @ref{An Example}.
@end ifset
The default template contains your preconfigured @samp{>Submitter-Id:}.
@code{send-pr} attempts to determine values for the @samp{>Originator:}
and @samp{>Organization:} fields (@pxref{Fields,,Problem Report
format}). @code{send-pr} also attempts to find out some information
about your system and architecture, and places this information in the
@samp{>Environment:} field if it finds any.
You may submit problem reports to different Support Sites from the
default site by specifying the alternate site when you invoke
@code{send-pr}. Each @code{site} has its own list of categories for
which it accepts Problem Reports.
@c FIXME! This should go in..
@c For a list of sites to whom @code{send-pr} is configured to send
@c Problem Reports, type @w{@samp{send-pr -S}}.
@ifset SENDPR
(@xref{default site,,Setting a default @var{site}}.)
@end ifset
@code{send-pr} also provides the mail header section of the template
with default values in the @samp{To:}, @samp{From:}, and
@samp{Reply-To:} fields. The @samp{Subject:} field is empty.
The template begins with a comment section:
@cindex template comment section
@cindex comment section in the PR template
@smallexample
@group
SEND-PR: -*- send-pr -*-
SEND-PR: Lines starting with `SEND-PR' will be removed
SEND-PR: automatically as well as all comments (the text
SEND-PR: below enclosed in `<' and `>').
SEND-PR:
SEND-PR: Please consult the document `Reporting Problems
SEND-PR: Using send-pr' if you are not sure how to fill out
SEND-PR: a problem report.
SEND-PR:
SEND-PR: Choose from the following categories:
@end group
@end smallexample
@noindent
and also contains a list of valid @code{>Category:} values for the
Support Site to whom you are submitting this Problem Report. One (and
only one) of these values should be placed in the @code{>Category:}
field.
@ifset SENDPR
A complete sample bug report, from template to completed PR, is shown in
@ref{An Example}. For a complete list of valid categories, type
@w{@samp{send-pr -L}} at your prompt. @xref{Valid Categories,,Valid
Categories}, for a sample list of categories, .
@end ifset
@c FIXME.. this sounds awkward
The mail header is just below the comment section. Fill out the
@samp{Subject:} field, if it is not already completed using the value of
@samp{>Synopsis:}. The other mail header fields contain default values.
@cindex mail header section
@smallexample
@group
To: @var{support-site}
Subject: @emph{complete this field}
From: @var{your-login}@@@var{your-site}
Reply-To: @var{your-login}@@@var{your-site}
X-send-pr-version: send-pr @value{VERSION}
@end group
@end smallexample
@noindent
where @var{support-site} is an alias for the Support Site you wish to
submit this PR to.
The rest of the template contains @sc{gnats} fields. Each field is
either automatically completed with valid information (such as your
@samp{>Submitter-Id:}) or contains a one-line instruction specifying the
information that field requires in order to be correct. For example,
the @samp{>Confidential:} field expects a value of @samp{yes} or
@samp{no}, and the answer must fit on one line; similarly, the
@samp{>Synopsis:} field expects a short synopsis of the problem, which
must also fit on one line. Fill out the fields as completely as
possible. @xref{Helpful hints,,Helpful hints}, for suggestions as to
what kinds of information to include.
In this example, words in @emph{italics} are filled in with
pre-configured information:
@cindex @code{send-pr} fields
@smallexample
@group
>Submitter-Id: @emph{your submitter-id}
>Originator: @emph{your name here}
>Organization:
@emph{your organization}
>Confidential:<[ yes | no ] (one line)>
>Synopsis: <synopsis of the problem (one line)>
>Severity: <[non-critical | serious | critical](one line)>
>Priority: <[ low | medium | high ] (one line)>
>Category: <name of the product (one line)>
>Class: <[sw-bug | doc-bug | change-request | support]>
>Release: <release number or tag (one line)>
>Environment:
<machine, os, target, libraries (multiple lines)>
>Description:
<precise description of the problem (multiple lines)>
>How-To-Repeat:
<code/input/activities to reproduce (multiple lines)>
>Fix:
<how to correct or work around the problem, if known
(multiple lines)>
@end group
@end smallexample
@cindex @code{Submitter-Id} field
@cindex @code{>Submitter-Id:}
When you finish editing the Problem Report, @code{send-pr} mails it to
the address named in the @samp{To:} field in the mail header.
@code{send-pr} checks that the complete form contains a valid
@samp{>Category:}.
@ifset SENDPR
Your copy of @code{send-pr} should have already been customized on
installation to reflect your @samp{>Submitter-Id:}. (@xref{Installing
send-pr, , Installing @code{send-pr} on your system}.) If you don't
know your @samp{>Submitter-Id:}, you can request it using
@w{@samp{send-pr --request-id}}. If your organization is not affiliated
with the site you send Problem Reports to, a good generic
@samp{>Submitter-Id:} to use is @samp{net}.
@end ifset
@cindex bad Problem Reports
@cindex errors
@cindex invalid Problem Reports
If your PR has an invalid value in one of the @sc{Enumerated} fields
(@pxref{Fields,,Problem Report format}), @code{send-pr} places the PR in
a temporary file named @samp{/tmp/pbad@var{nnnn}} on your machine.
@var{nnnn} is the process identification number given to your current
@code{send-pr} session. If you are running @code{send-pr} from the
shell, you are prompted as to whether or not you wish to try editing the
same Problem Report again. If you are running @code{send-pr} from
Emacs, the Problem Report is placed in the buffer
@w{@samp{*send-pr-error*}}; you can edit this file and then submit it
with
@smallexample
M-x gnats-submit-pr
@end smallexample
@cindex subsequent mail
@cindex other mail
@cindex appending PRs
@cindex saving related mail
@cindex related mail
Any further mail concerning this Problem Report should be carbon-copied
to the @sc{gnats} mailing address as well, with the category and
identification number in the @samp{Subject:} line of the message.
@smallexample
Subject: Re: PR @var{category}/@var{gnats-id}: @var{original message subject}
@end smallexample
@noindent
Messages which arrive with @samp{Subject:} lines of this form are
automatically appended to the Problem Report in the @samp{>Audit-Trail:}
field in the order received.
@c ---------------------------------------------------------------
@node send-pr in Emacs
@section Using @code{send-pr} from within Emacs
@cindex using @code{send-pr} from within Emacs
@cindex @code{send-pr} within Emacs
@cindex invoking @code{send-pr} from Emacs
@cindex interactive interface
You can use an interactive @code{send-pr} interface from within @sc{gnu}
Emacs to fill out your Problem Report. We recommend that you
familiarize yourself with Emacs before using this feature
(@pxref{Introduction,,Introduction,emacs,GNU Emacs}).
Call @code{send-pr} with @w{@samp{M-x send-pr}}.@footnote{If typing
@w{@samp{M-x send-pr}} doesn't work, see your system administrator for
help loading @code{send-pr} into Emacs.} @code{send-pr} responds with a
Problem Report template preconfigured for the Support Site from which
you received @code{send-pr}. (If you use @code{send-pr} locally, the
default Support Site is probably your local site.)
You may also submit problem reports to different Support Sites from the
default site. To use this feature, invoke @code{send-pr} with
@smallexample
C-u M-x send-pr
@end smallexample
@code{send-pr} prompts you for the name of a @var{site}. @var{site} is
an alias on your local machine which points to an alternate Support
Site.
@cindex Emacs
@code{send-pr} displays the template and prompts you in the minibuffer
with the line:
@smallexample
>Category: other
@end smallexample
@noindent
Delete the default value @samp{other} @emph{in the minibuffer} and
replace it with the keyword corresponding to your problem (the list of
valid categories is in the topmost section of the PR template). For
example, if the problem you wish to report has to do with the @sc{gnu} C
compiler, and your support organization accepts bugs submitted for this
program under the category @samp{gcc}, delete @samp{other} and then type
@w{@samp{gcc[@key{RET}]}}. @code{send-pr} replaces the line
@smallexample
>Category: <name of the product (one line)>
@end smallexample
@noindent
in the template with
@smallexample
>Category: gcc
@end smallexample
@noindent
and moves on to another field.
@cindex completion in Emacs
@cindex name completion in Emacs
@w{@code{send-pr}} provides name completion in the minibuffer. For
instance, you can also type @w{@samp{gc[@key{TAB}]}}, and @code{send-pr}
attempts to complete the entry for you. Typing @w{@samp{g[@key{TAB}]}}
may not have the same effect if several possible entries begin with
@samp{g}. In that case @code{send-pr} cannot complete the entry because
it cannot determine whether you mean @samp{gcc} or, for example,
@samp{gdb}, if both of those are possible categories.
@w{@code{send-pr}} continues to prompt you for a valid entry until you
enter one.
@w{@code{send-pr}} prompts you interactively to enter each field for
which there is a range of specific choices. If you attempt to enter a
value which is not in the range of acceptable entries, @code{send-pr}
responds with @w{@samp{[No match]}} and allows you to change the entry
until it contains an acceptable value. This avoids unusable information
(at least in these fields) and also avoids typographical errors which
could cause problems later.
@code{send-pr} prompts you for the following fields:
@c FIXME - should these go before the discussion on completion?
@example
@group
>Category:
>Confidential: (@emph{default}: no)
>Severity: (@emph{default}: serious)
>Priority: (@emph{default}: medium)
>Class: (@emph{default}: sw-bug)
>Release:
>Synopsis: (@emph{this value is copied to @code{Subject:}})
@end group
@end example
@noindent
After you complete these fields, @w{@code{send-pr}} places the cursor in
the @samp{>Description:} field and displays the message
@smallexample
To send the problem report use: C-c C-c
@end smallexample
@noindent
in the minibuffer. At this point, edit the file in the main buffer to
reflect your specific problem, putting relevant information in the
proper fields.
@ifset SENDPR
@xref{An Example}, for a sample Problem Report.
@end ifset
@w{@samp{send-pr}} provides a few key bindings to make moving
around in a template buffer more simple:
@table @code
@item C-c C-f
@itemx M-x change-field
Changes the field under the cursor. @code{edit-pr} prompts you for a
new value.
@item M-C-b
@itemx M-x gnats-backward-field
Moves the cursor to the beginning of the value of the current field.
@item M-C-f
@itemx M-x gnats-forward-field
Moves the cursor to the end of the value of the current field.
@item M-p
@itemx M-x gnats-previous-field
Moves the cursor back one field to the beginning of the value of the
previous field.
@item M-n
@itemx M-x gnats-next-field
Moves the cursor forward one field to the beginning of the value of the
next field.
@end table
@code{send-pr} takes over again when you type @samp{C-c C-c} to send the
message. @code{send-pr} reports any errors in a separate buffer, which
remains in existence until you send the PR properly (or, of course,
until you explicitly kill the buffer).
For detailed instructions on using Emacs, see
@ref{Introduction,,,emacs,GNU Emacs}.
@node send-pr from the shell
@section Invoking @code{send-pr} from the shell
@cindex command line options
@cindex invoking @code{send-pr} from the shell
@cindex shell invocation
@c FIXME! Add [ -S ] right after [ -L ]...
@smallexample
send-pr [ @var{site} ]
[ -f @var{problem-report} | --file @var{problem-report} ]
[ -t @var{mail-address} | --to @var{mail-address} ]
[ --request-id ]
[ -L | --list ] [ -P | --print ]
[ -V | --version] [ -h | --help ]
@end smallexample
@var{site} is an alias on your local machine which points to an address
used by a Support Site. If this argument is not present, the default
@var{site} is usually the site which you received @code{send-pr} from,
or your local site if you use @sc{gnats} locally.
@ifset SENDPR
(@xref{default site,,Setting a default @var{site}}.)
@end ifset
Invoking @code{send-pr} with no options calls the editor named in your
environment variable @code{EDITOR} on a default PR template. If the
environment variable @code{PR_FORM} is set, its value is used as a file
name which contains a valid template. If @code{PR_FORM} points to a
missing or unreadable file, or if the file is empty, @code{send-pr}
generates an error message and opens the editor on a default template.
@table @code
@item -f @var{problem-report}
@itemx --file @var{problem-report}
Specifies a file, @var{problem-report}, where a completed Problem Report
already exists. @code{send-pr} sends the contents of the file without
invoking an editor. If @var{problem-report} is @samp{-},
@w{@code{send-pr}} reads from standard input.
@item -t @var{mail-address}
@itemx --to @var{mail-address}
Sends the PR to @var{mail-address}. The default is preset when
@code{send-pr} is configured. @emph{This option is not recommended};
instead, use the argument @var{site} on the command line.
@item --request-id
Sends a request for a @code{>Submitter-Id:} to the Support Site.
@item -L
@item --list
@cindex listing valid categories
Prints the list of valid @code{>Category:} values on standard output.
No mail is sent.
@ignore
@item -S
@itemx --sites
Displays a list of valid @var{site} values on standard output. No mail
is sent.
@end ignore
@item -P
@itemx --print
Displays the PR template. If the variable @code{PR_FORM} is set in your
environment, the file it specifies is printed. If @code{PR_FORM} is not
set, @code{send-pr} prints the standard blank form. If the file
specified by @code{PR_FORM} doesn't exist, @code{send-pr} displays an
error message. No mail is sent.
@item -V
@itemx --version
Displays the @code{send-pr} version number and a usage summary. No mail
is sent.
@item -h
@itemx --help
Displays a usage summary for @code{send-pr}. No mail is sent.
@end table
@node Helpful hints
@section Helpful hints
@cindex helpful hints
@cindex Using and Porting GNU CC
@cindex effective problem reporting
@cindex kinds of helpful information
@cindex information to submit
@cindex Report all the facts!
There is no orthodox standard for submitting effective bug reports,
though you might do well to consult the section on submitting bugs for
@sc{gnu} @code{gcc} in @ref{Bugs, , Reporting Bugs, gcc, Using and
Porting GNU CC}, by Richard Stallman. This section contains
instructions on what kinds of information to include and what kinds of
mistakes to avoid.
In general, common sense (assuming such an animal exists) dictates the
kind of information that would be most helpful in tracking down and
resolving problems in software.
@itemize @bullet
@item
Include anything @emph{you} would want to know if you were looking at
the report from the other end. There's no need to include every minute
detail about your environment, although anything that might be different
from someone else's environment should be included (your path, for
instance).
@item
Narratives are often useful, given a certain degree of restraint. If a
person responsible for a bug can see that A was executed, and then B and
then C, knowing that sequence of events might trigger the realization of
an intermediate step that was missing, or an extra step that might have
changed the environment enough to cause a visible problem. Again,
restraint is always in order (``I set the build running, went to get a
cup of coffee (Columbian, cream but no sugar), talked to Sheila on the
phone, and then THIS happened@dots{}'') but be sure to include anything
relevant.
@item
Richard Stallman writes, ``The fundamental principle of reporting bugs
usefully is this: @strong{report all the facts}. If you are not sure
whether to state a fact or leave it out, state it!'' This holds true
across all problem reporting systems, for computer software or social
injustice or motorcycle maintenance. It is especially important in the
software field due to the major differences seemingly insignificant
changes can make (a changed variable, a missing semicolon, etc.).
@item
Submit only @emph{one} problem with each Problem Report. If you have
multiple problems, use multiple PRs. This aids in tracking each problem
and also in analyzing the problems associated with a given program.
@item
It never hurts to do a little research to find out if the bug you've
found has already been reported. Most software releases contain lists
of known bugs in the Release Notes which come with the software; see
your system administrator if you don't have a copy of these.
@item
The more closely a PR adheres to the standard format, the less
interaction is required by a database administrator to route the
information to the proper place. Keep in mind that anything that
requires human interaction also requires time that might be better spent
in actually fixing the problem. It is therefore in everyone's best
interest that the information contained in a PR be as correct as
possible (in both format and content) at the time of submission.
@end itemize

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@ -0,0 +1,744 @@
;;;; -*-emacs-lisp-*-
;;;;---------------------------------------------------------------------------
;;;; EMACS interface for send-pr (by Heinz G. Seidl, hgs@cygnus.com)
;;;; Slightly hacked by Brendan Kehoe (brendan@cygnus.com).
;;;;
;;;; This file is part of the Problem Report Management System (GNATS)
;;;; Copyright 1992, 1993 Cygnus Support
;;;;
;;;; This program is free software; you can redistribute it and/or
;;;; modify it under the terms of the GNU General Public
;;;; License as published by the Free Software Foundation; either
;;;; version 2 of the License, or (at your option) any later version.
;;;;
;;;; This program is distributed in the hope that it will be useful,
;;;; but WITHOUT ANY WARRANTY; without even the implied warranty of
;;;; MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU
;;;; General Public License for more details.
;;;;
;;;; You should have received a copy of the GNU Library General Public
;;;; License along with this program; if not, write to the Free
;;;; Software Foundation, Inc., 675 Mass Ave, Cambridge, MA 02139, USA.
;;;;
;;;;---------------------------------------------------------------------------
;;;;
;;;; This file contains the EMACS interface to the Problem Report Management
;;;; System (GNATS):
;;;;
;;;; - The `send-pr' command and the `send-pr-mode' for sending
;;;; Problem Reports (PRs).
;;;;
;;;; For more information about how to send a PR see send-pr(1).
;;;;
;;;;---------------------------------------------------------------------------
;;;;
;;;; Configuration: the symbol `DEFAULT-RELEASE' can be replaced by
;;;; site/release specific strings during the configuration/installation
;;;; process.
;;;;
;;;; Install this file in your EMACS library directory.
;;;;
;;;;---------------------------------------------------------------------------
(provide 'send-pr)
;;;;---------------------------------------------------------------------------
;;;; Customization: put the following forms into your default.el file
;;;; (or into your .emacs)
;;;;---------------------------------------------------------------------------
;(autoload 'send-pr-mode "send-pr"
; "Major mode for sending problem reports." t)
;(autoload 'send-pr "send-pr"
; "Command to create and send a problem report." t)
;;;;---------------------------------------------------------------------------
;;;; End of Customization Section
;;;;---------------------------------------------------------------------------
(autoload 'server-buffer-done "server")
(defvar server-buffer-clients nil)
(defvar mail-self-blind nil)
(defvar mail-default-reply-to nil)
(defconst send-pr::version "xVERSIONx")
(defvar gnats:root "xGNATS_ROOTx"
"*The top of the tree containing the GNATS database.")
;;;;---------------------------------------------------------------------------
;;;; hooks
;;;;---------------------------------------------------------------------------
(defvar text-mode-hook nil) ; we define it here in case it's not defined
(defvar send-pr-mode-hook text-mode-hook "Called when send-pr is invoked.")
;;;;---------------------------------------------------------------------------
;;;; Domains and default values for (some of) the Problem Report fields;
;;;; constants and definitions.
;;;;---------------------------------------------------------------------------
(defconst gnats::emacs-19p
(not (or (and (boundp 'epoch::version) epoch::version)
(string-lessp emacs-version "19")))
"Is this emacs v19?")
;;; These may be changed during configuration/installation or by the individual
;;; user in his/her .emacs file.
;;;
(defun gnats::get-config (var)
(let ((shell-file-name "/bin/sh")
(buf (generate-new-buffer " *GNATS config*"))
ret)
(save-excursion
(set-buffer buf)
(shell-command (concat ". " gnats:root "/gnats-adm/config; echo $" var )
t)
(if (looking-at "/bin/sh:\\|\n")
(setq ret nil)
(setq ret (buffer-substring (point-min) (- (point-max) 1)))))
(kill-buffer buf)
ret))
;; const because it must match the script's value
(defconst send-pr:datadir (or (gnats::get-config "DATADIR") "xDATADIRx")
"*Where the `gnats' subdirectory containing category lists lives.")
(defvar send-pr::sites nil
"List of GNATS support sites; computed at runtime.")
(defvar send-pr:default-site
(or (gnats::get-config "GNATS_SITE") "xGNATS_SITEx")
"Default site to send bugs to.")
(defvar send-pr:::site send-pr:default-site
"The site to which a problem report is currently being submitted, or NIL
if using the default site (buffer local).")
(defvar send-pr:::categories nil
"Buffer local list of available categories, derived at runtime from
send-pr:::site and send-pr::category-alist.")
(defvar send-pr::category-alist nil
"Alist of GNATS support sites and the categories supported at each; computed
at runtime.")
;;; Ideally we would get all the following values from a central database
;;; during runtime instead of having them here in the code.
;;;
(defconst send-pr::fields
(` (("Category" send-pr::set-categories
(, (or (gnats::get-config "DEFAULT_CATEGORY") nil)) enum)
("Class" (("sw-bug") ("doc-bug") ("change-request") ("support"))
(, (or (gnats::get-config "DEFAULT_CONFIDENTIAL") 0)) enum)
("Confidential" (("yes") ("no"))
(, (or (gnats::get-config "DEFAULT_CONFIDENTIAL") 1)) enum)
("Severity" (("non-critical") ("serious") ("critical"))
(, (or (gnats::get-config "DEFAULT_SEVERITY") 1)) enum)
("Priority" (("low") ("medium") ("high"))
(, (or (gnats::get-config "DEFAULT_PRIORITY") 1)) enum)
("Release" nil
(, (or (gnats::get-config "DEFAULT_RELEASE") "xDEFAULT_RELEASEx"))
text)
("Submitter-Id" nil
(, (or (gnats::get-config "DEFAULT_SUBMITTER") "xDEFAULT_SUBMITTERx"))
text)
("Synopsis" nil nil text
(lambda (a b c) (gnats::set-mail-field "Subject" c)))))
"AList, keyed on the name of the field, of:
1) The field name.
2) The list of completions. This can be a list, a function to call, or nil.
3) The default value.
4) The type of the field.
5) A sub-function to call when changed.")
(defvar gnats::fields nil)
(defmacro gnats::push (i l)
(` (setq (, l) (cons (,@ (list i l))))))
(defun send-pr::set-categories (&optional arg)
"Get the list of categories for the current site out of
send-pr::category-alist if there or from send-pr if not. With arg, force
update."
;;
(let ((entry (assoc send-pr:::site send-pr::category-alist)))
(or (and entry (null arg))
(let ((oldpr (getenv "GNATS_ROOT")) cats)
(send-pr::set-sites arg)
(setenv "GNATS_ROOT" gnats:root)
(setq cats (gnats::get-value-from-shell
"send-pr" "-CL" send-pr:::site))
(setenv "GNATS_ROOT" oldpr)
(if entry (setcdr entry cats)
(setq entry (cons send-pr:::site cats))
(gnats::push entry send-pr::category-alist))))
(setq send-pr:::categories (cdr entry))))
(defun send-pr::set-sites (&optional arg)
"Get the list of sites (by listing the contents of DATADIR/gnats) and assign
it to send-pr::sites. With arg, force update."
(or (and (null arg) send-pr::sites)
(progn
(setq send-pr::sites nil)
(mapcar
(function
(lambda (file)
(or (memq t (mapcar (function (lambda (x) (string= x file)))
'("." ".." "pr-edit" "pr-addr")))
(not (file-readable-p file))
(gnats::push (list (file-name-nondirectory file))
send-pr::sites))))
(directory-files (format "%s/gnats" send-pr:datadir) t))
(setq send-pr::sites (reverse send-pr::sites)))))
(defconst send-pr::pr-buffer-name "*send-pr*"
"Name of the temporary buffer, where the problem report gets composed.")
(defconst send-pr::err-buffer-name "*send-pr-error*"
"Name of the temporary buffer, where send-pr error messages appear.")
(defvar send-pr:::err-buffer nil
"The error buffer used by the current PR buffer.")
(defconst gnats::indent 17 "Indent for formatting the value.")
;;;;---------------------------------------------------------------------------
;;;; `send-pr' - command for creating and sending of problem reports
;;;;---------------------------------------------------------------------------
(fset 'send-pr 'send-pr:send-pr)
(defun send-pr:send-pr (&optional site)
"Create a buffer and read in the result of `send-pr -P'.
When finished with editing the problem report use \\[send-pr:submit-pr]
to send the PR with `send-pr -b -f -'."
;;
(interactive
(if current-prefix-arg
(list (completing-read "Site: " (send-pr::set-sites 'recheck) nil t
send-pr:default-site))))
(or site (setq site send-pr:default-site))
(let ((buf (get-buffer send-pr::pr-buffer-name)))
(if (or (not buf)
(progn (switch-to-buffer buf)
(cond ((or (not (buffer-modified-p buf))
(y-or-n-p "Erase previous problem report? "))
(erase-buffer) t)
(t nil))))
(send-pr::start-up site))))
(defun send-pr::start-up (site)
(switch-to-buffer (get-buffer-create send-pr::pr-buffer-name))
(setq default-directory (expand-file-name "~/"))
(auto-save-mode auto-save-default)
(let ((oldpr (getenv "GNATS_ROOT"))
(case-fold-search nil))
(setenv "GNATS_ROOT" gnats:root)
(shell-command (concat "send-pr -P " site) t)
(setenv "GNATS_ROOT" oldpr)
(if (looking-at "send-pr:")
(cond ((looking-at "send-pr: .* does not have a categories list")
(setq send-pr::sites nil)
(error "send-pr: the GNATS site %s does not have a categories list" site))
(t (error (buffer-substring (point-min) (point-max)))))
(save-excursion
;; Clear cruft inserted by bdamaged .cshrcs
(re-search-forward "^SEND-PR:")
(delete-region 1 (match-beginning 0)))))
(set-buffer-modified-p nil)
(send-pr:send-pr-mode)
(setq send-pr:::site site)
(send-pr::set-categories)
(if (null send-pr:::categories)
(progn
(and send-pr:::err-buffer (kill-buffer send-pr:::err-buffer))
(kill-buffer nil)
(message "send-pr: no categories found"))
(and mail-default-reply-to
(gnats::set-mail-field "Reply-To" mail-default-reply-to))
(and mail-self-blind
(gnats::set-mail-field "BCC" (user-login-name)))
(mapcar 'send-pr::maybe-change-field send-pr::fields)
(gnats::position-on-field "Description")
(message (substitute-command-keys
"To send the problem report use: \\[send-pr:submit-pr]"))))
(fset 'do-send-pr 'send-pr:submit-pr) ;backward compat
(defun send-pr:submit-pr ()
"Pipe the contents of the buffer *send-pr* to `send-pr -f -.' unless this
buffer was loaded with emacsclient, in which case save the buffer and exit."
;;
(interactive)
(cond
((and (boundp 'server-buffer-clients)
server-buffer-clients)
(let ((buffer (current-buffer))
(version-control nil) (buffer-backed-up nil))
(save-buffer buffer)
(kill-buffer buffer)
(server-buffer-done buffer)))
(t
(or (and send-pr:::err-buffer
(buffer-name send-pr:::err-buffer))
(setq send-pr:::err-buffer
(get-buffer-create send-pr::err-buffer-name)))
(let ((err-buffer send-pr:::err-buffer) mesg ok)
(save-excursion (set-buffer err-buffer) (erase-buffer))
(message "running send-pr...")
(let ((oldpr (getenv "GNATS_ROOT")))
(setenv "GNATS_ROOT" gnats:root)
(call-process-region (point-min) (point-max) "send-pr"
nil err-buffer nil send-pr:::site
"-b" "-f" "-")
(setenv "GNATS_ROOT" oldpr))
(message "running send-pr...done")
;; stupidly we cannot check the return value in EMACS 18.57, thus we need
;; this kluge to find out whether send-pr succeeded.
(if (save-excursion
(set-buffer err-buffer)
(goto-char (point-min))
(setq mesg (buffer-substring (point-min) (- (point-max) 1)))
(search-forward "problem report sent" nil t))
(progn (message mesg)
(kill-buffer err-buffer)
(delete-auto-save-file-if-necessary)
(set-buffer-modified-p nil)
(bury-buffer))
(pop-to-buffer err-buffer))
))))
;;;;---------------------------------------------------------------------------
;;;; send-pr:send-pr-mode mode
;;;;---------------------------------------------------------------------------
(defvar send-pr-mode-map
(let ((map (make-sparse-keymap)))
(define-key map "\C-c\C-c" 'send-pr:submit-pr)
(define-key map "\C-c\C-f" 'gnats:change-field)
(define-key map "\M-n" 'gnats:next-field)
(define-key map "\M-p" 'gnats:previous-field)
(define-key map "\C-\M-f" 'gnats:forward-field)
(define-key map "\C-\M-b" 'gnats:backward-field)
map)
"Keymap for send-pr mode.")
(defconst gnats::keyword "^>\\([-a-zA-Z]+\\):")
(defconst gnats::before-keyword "[ \t\n\f]*[\n\f]+>\\([-a-zA-Z]+\\):")
(defconst gnats::after-keyword "^>\\([-a-zA-Z]+\\):[ \t\n\f]+")
(fset 'send-pr-mode 'send-pr:send-pr-mode)
(defun send-pr:send-pr-mode ()
"Major mode for submitting problem reports.
For information about the form see gnats(1) and send-pr(1).
Special commands: \\{send-pr-mode-map}
Turning on send-pr-mode calls the value of the variable send-pr-mode-hook,
if it is not nil."
(interactive)
(gnats::patch-exec-path)
(put 'send-pr:send-pr-mode 'mode-class 'special)
(kill-all-local-variables)
(setq major-mode 'send-pr:send-pr-mode)
(setq mode-name "send-pr")
(use-local-map send-pr-mode-map)
(set-syntax-table text-mode-syntax-table)
(setq local-abbrev-table text-mode-abbrev-table)
(setq buffer-offer-save t)
(make-local-variable 'send-pr:::site)
(make-local-variable 'send-pr:::categories)
(make-local-variable 'send-pr:::err-buffer)
(make-local-variable 'paragraph-separate)
(setq paragraph-separate (concat (default-value 'paragraph-separate)
"\\|" gnats::keyword "[ \t\n\f]*$"))
(make-local-variable 'paragraph-start)
(setq paragraph-start (concat (default-value 'paragraph-start)
"\\|" gnats::keyword))
(run-hooks 'send-pr-mode-hook)
t)
;;;;---------------------------------------------------------------------------
;;;; Functions to read and replace field values.
;;;;---------------------------------------------------------------------------
(defun gnats::position-on-field (field)
(goto-char (point-min))
(if (not (re-search-forward (concat "^>" field ":") nil t))
(error "Field `>%s:' not found." field)
(re-search-forward "[ \t\n\f]*")
(if (looking-at gnats::keyword)
(backward-char 1))
t))
(defun gnats::mail-position-on-field (field)
(let (end
(case-fold-search t))
(goto-char (point-min))
(re-search-forward "^$")
(setq end (match-beginning 0))
(goto-char (point-min))
(if (not (re-search-forward (concat "^" field ":") end 'go-to-end))
(insert field ": \n")
(re-search-forward "[ \t\n\f]*"))
(skip-chars-backward "\n")
t))
(defun gnats::field-contents (field &optional elem move)
(let (pos)
(unwind-protect
(save-excursion
(if (not (gnats::position-on-field field))
nil
(setq pos (point-marker))
(if (or (looking-at "<.*>$") (eolp))
t
(looking-at ".*$") ; to set match-{beginning,end}
(gnats::nth-word
(buffer-substring (match-beginning 0) (match-end 0))
elem))))
(and move pos (goto-char pos)))))
(defun gnats::functionp (thing)
(or (and (symbolp thing) (fboundp thing))
(and (listp thing) (eq (car thing) 'lambda))))
(defun gnats::field-values (field)
"Return the possible (known) values for field FIELD."
(let* ((fields (if (eq major-mode 'gnats:gnats-mode) gnats::fields
send-pr::fields))
(thing (elt (assoc field fields) 1)))
(cond ((gnats::functionp thing) (funcall thing))
((listp thing) thing)
(t (error "ACK")))))
(defun gnats::field-default (field)
"Return the default value for field FIELD."
(let* ((fields (if (eq major-mode 'gnats:gnats-mode) gnats::fields
send-pr::fields))
(thing (elt (assoc field fields) 2)))
(cond ((stringp thing) thing)
((null thing) "")
((numberp thing) (car (elt (gnats::field-values field) thing)))
((gnats::functionp thing)
(funcall thing (gnats::field-contents field)))
((eq thing t) (gnats::field-contents field))
(t (error "ACK")))))
(defun gnats::field-type (field)
"Return the type of field FIELD."
(let* ((fields (if (eq major-mode 'gnats:gnats-mode) gnats::fields
send-pr::fields))
(thing (elt (assoc field fields) 3)))
thing))
(defun gnats::field-action (field)
"Return the extra handling function for field FIELD."
(let* ((fields (if (eq major-mode 'gnats:gnats-mode) gnats::fields
send-pr::fields))
(thing (elt (assoc field fields) 4)))
(cond ((null thing) 'ignore)
((gnats::functionp thing) thing)
(t (error "ACK")))))
;;;;---------------------------------------------------------------------------
;;;; Point movement functions
;;;;---------------------------------------------------------------------------
(or (fboundp 'defsubst) (fset 'defsubst 'defun))
(defun send-pr::maybe-change-field (field)
(setq field (car field))
(let ((thing (gnats::field-contents field)))
(and thing (eq t thing)
(not (eq 'multi-text (gnats::field-type field)))
(gnats:change-field field))))
(defun gnats:change-field (&optional field default)
"Change the value of the field containing the cursor. With arg, ask the
user for the field to change. From a program, the function takes optional
arguments of the field to change and the default value to use."
(interactive)
(or field current-prefix-arg (setq field (gnats::current-field)))
(or field
(setq field
(completing-read "Field: "
(if (eq major-mode 'gnats:gnats-mode)
gnats::fields
send-pr::fields)
nil t)))
(gnats::position-on-field field)
(sit-for 0)
(let* ((old (gnats::field-contents field))
new)
(if (null old)
(error "ACK")
(let ((prompt (concat ">" field ": "))
(domain (gnats::field-values field))
(type (gnats::field-type field))
(action (gnats::field-action field)))
(or default (setq default (gnats::field-default field)))
(setq new (if (eq type 'enum)
(completing-read prompt domain nil t
(if gnats::emacs-19p (cons default 0)
default))
(read-string prompt (if gnats::emacs-19p (cons default 1)
default))))
(gnats::set-field field new)
(funcall action field old new)
new))))
(defun gnats::set-field (field value)
(save-excursion
(gnats::position-on-field field)
(delete-horizontal-space)
(looking-at ".*$")
(replace-match
(concat (make-string (- gnats::indent (length field) 2) ?\40 ) value) t)))
(defun gnats::set-mail-field (field value)
(save-excursion
(gnats::mail-position-on-field field)
(delete-horizontal-space)
(looking-at ".*$")
(replace-match (concat " " value) t)))
(defun gnats::before-keyword (&optional where)
"Returns t if point is in some white space before a keyword.
If where is nil, then point is not changed; if where is t then point is moved
to the beginning of the keyword, otherwise it is moved to the beginning
of the white space it was in."
;;
(if (looking-at gnats::before-keyword)
(prog1 t
(cond ((eq where t)
(re-search-forward "^>") (backward-char))
((not (eq where nil))
(re-search-backward "[^ \t\n\f]") (forward-char))))
nil))
(defun gnats::after-keyword (&optional where)
"Returns t if point is in some white space after a keyword.
If where is nil, then point is not changed; if where is t then point is moved
to the beginning of the keyword, otherwise it is moved to the end of the white
space it was in."
;;
(if (gnats::looking-after gnats::after-keyword)
(prog1 t
(cond ((eq where t)
(re-search-backward "^>"))
((not (eq where nil))
(re-search-forward "[^ \t\n\f]") (backward-char))))
nil))
(defun gnats::in-keyword (&optional where)
"Returns t if point is within a keyword.
If where is nil, then point is not changed; if where is t then point is moved
to the beginning of the keyword."
;;
(let ((old-point (point-marker)))
(beginning-of-line)
(cond ((and (looking-at gnats::keyword)
(< old-point (match-end 0)))
(prog1 t
(if (eq where t)
t
(goto-char old-point))))
(t (goto-char old-point)
nil))))
(defun gnats::forward-bofield ()
"Moves point to the beginning of a field. Assumes that point is in the
keyword."
;;
(if (re-search-forward "[ \t\n\f]+[^ \t\n\f]" (point-max) '-)
(backward-char)
t))
(defun gnats::backward-eofield ()
"Moves point to the end of a field. Assumes point is in the keyword."
;;
(if (re-search-backward "[^ \t\n\f][ \t\n\f]+" (point-min) '-)
(forward-char)
t))
(defun gnats::forward-eofield ()
"Moves point to the end of a field. Assumes that point is in the field."
;;
;; look for the next field
(if (re-search-forward gnats::keyword (point-max) '-)
(progn (beginning-of-line) (gnats::backward-eofield))
(re-search-backward "[^ \t\n\f][ \t\n\f]*" (point-min) '-)
(forward-char)))
(defun gnats::backward-bofield ()
"Moves point to the beginning of a field. Assumes that point is in the
field."
;;
;;look for previous field
(if (re-search-backward gnats::keyword (point-min) '-)
(gnats::forward-bofield)
t))
(defun gnats:forward-field ()
"Move point forward to the end of the field or to the beginning of the next
field."
;;
(interactive)
(if (or (gnats::before-keyword t) (gnats::in-keyword t)
(gnats::after-keyword t))
(gnats::forward-bofield)
(gnats::forward-eofield)))
(defun gnats:backward-field ()
"Move point backward to the beginning/end of a field."
;;
(interactive)
(backward-char)
(if (or (gnats::before-keyword t) (gnats::in-keyword t)
(gnats::after-keyword t))
(gnats::backward-eofield)
(gnats::backward-bofield)))
(defun gnats:next-field ()
"Move point to the beginning of the next field."
;;
(interactive)
(if (or (gnats::before-keyword t) (gnats::in-keyword t)
(gnats::after-keyword t))
(gnats::forward-bofield)
(if (re-search-forward gnats::keyword (point-max) '-)
(gnats::forward-bofield)
t)))
(defun gnats:previous-field ()
"Move point to the beginning of the previous field."
;;
(interactive)
(backward-char)
(if (or (gnats::after-keyword t) (gnats::in-keyword t)
(gnats::before-keyword t))
(progn (re-search-backward gnats::keyword (point-min) '-)
(gnats::forward-bofield))
(gnats::backward-bofield)))
(defun gnats:beginning-of-field ()
"Move point to the beginning of the current field."
(interactive)
(cond ((gnats::in-keyword t)
(gnats::forward-bofield))
((gnats::after-keyword 0))
(t
(gnats::backward-bofield))))
(defun gnats::current-field ()
(save-excursion
(if (cond ((or (gnats::in-keyword t) (gnats::after-keyword t))
(looking-at gnats::keyword))
((re-search-backward gnats::keyword nil t)))
(buffer-substring (match-beginning 1) (match-end 1))
nil)))
;;;;---------------------------------------------------------------------------
;;;; Support functions
;;;;---------------------------------------------------------------------------
(defun gnats::looking-after (regex)
"Returns t if point is after regex."
;;
(let* ((old-point (point))
(start (if (eobp)
old-point
(forward-char) (point))))
(cond ((re-search-backward regex (point-min) t)
(goto-char old-point)
(cond ((eq (match-end 0) start)
t))))))
(defun gnats::nth-word (string &optional elem)
"Returns the elem-th word of the string.
If elem is nil, then the first wort is returned, if elem is 0 then
the whole string is returned."
;;
(if (integerp elem)
(cond ((eq elem 0) string)
((eq elem 1) (gnats::first-word string))
((equal string "") "")
((>= elem 2)
(let ((i 0) (value ""))
(setq string ; strip leading blanks
(substring string (or (string-match "[^ \t]" string) 0)))
(while (< i elem)
(setq value
(substring string 0
(string-match "[ \t]*$\\|[ \t]+" string)))
(setq string
(substring string (match-end 0)))
(setq i (+ i 1)))
value)))
(gnats::first-word string)))
(defun gnats::first-word (string)
(setq string
(substring string (or (string-match "[^ \t]" string) 0)))
(substring string 0 (string-match "[ \t]*$\\|[ \t]+" string)))
;;;;---------------------------------------------------------------------------
(defun gnats::patch-exec-path ()
;;
"Replaces `//' by `/' in `exec-path'."
;;
;(make-local-variable 'exec-path)
(let ((err-buffer (get-buffer-create " *gnats::patch-exec-path*"))
(ret))
(setq exec-path (save-excursion (set-buffer err-buffer)
(prin1 exec-path err-buffer)
(goto-char (point-min))
(replace-string "//" "/")
(goto-char (point-min))
(setq ret (read err-buffer))
(kill-buffer err-buffer)
ret
))))
(defun gnats::get-value-from-shell (&rest command)
"Execute shell command to get a list of valid values for `variable'."
;;
(let ((err-buffer (get-buffer-create " *gnats::get-value-from-shell*")))
(save-excursion
(set-buffer err-buffer)
(unwind-protect
(condition-case var
(progn
(apply 'call-process
(car command) nil err-buffer nil (cdr command))
(goto-char (point-min))
(if (looking-at "[-a-z]+: ")
(error (buffer-substring (point-min) (point-max))))
(read err-buffer))
(error nil))
(kill-buffer err-buffer)))))
(or (fboundp 'setenv)
(defun setenv (variable &optional value)
"Set the value of the environment variable named VARIABLE to VALUE.
VARIABLE should be a string. VALUE is optional; if not provided or is
`nil', the environment variable VARIABLE will be removed.
This function works by modifying `process-environment'."
(interactive "sSet environment variable: \nsSet %s to value: ")
(if (string-match "=" variable)
(error "Environment variable name `%s' contains `='" variable)
(let ((pattern (concat "\\`" (regexp-quote (concat variable "="))))
(case-fold-search nil)
(scan process-environment))
(while scan
(cond
((string-match pattern (car scan))
(if (eq nil value)
(setq process-environment (delq (car scan)
process-environment))
(setcar scan (concat variable "=" value)))
(setq scan nil))
((null (setq scan (cdr scan)))
(setq process-environment
(cons (concat variable "=" value)
process-environment)))))))))
;;;; end of send-pr.el

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.\" -*- nroff -*-
.\" ---------------------------------------------------------------------------
.\" man page for send-pr (by Heinz G. Seidl, hgs@cygnus.com)
.\" updated Feb 1993 for GNATS 3.00 by Jeffrey Osier, jeffrey@cygnus.com
.\"
.\" This file is part of the Problem Report Management System (GNATS)
.\" Copyright 1992 Cygnus Support
.\"
.\" This program is free software; you can redistribute it and/or
.\" modify it under the terms of the GNU General Public
.\" License as published by the Free Software Foundation; either
.\" version 2 of the License, or (at your option) any later version.
.\"
.\" This program is distributed in the hope that it will be useful,
.\" but WITHOUT ANY WARRANTY; without even the implied warranty of
.\" MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU
.\" General Public License for more details.
.\"
.\" You should have received a copy of the GNU Library General Public
.\" License along with this program; if not, write to the Free
.\" Software Foundation, Inc., 675 Mass Ave, Cambridge, MA 02139, USA
.\"
.\" ---------------------------------------------------------------------------
.nh
.TH SEND-PR 1 xVERSIONx "February 1993"
.SH NAME
send-pr \- send problem report (PR) to a central support site
.SH SYNOPSIS
.B send-pr
[
.I site
]
[
.B \-f
.I problem-report
]
[
.B \-t
.I mail-address
]
.br
.in +0.8i
[
.B \-P
]
[
.B \-L
]
[
.B \-\-request-id
]
[
.B \-v
]
.SH DESCRIPTION
.B send-pr
is a tool used to submit
.I problem reports
.\" SITE ADMINISTRATORS - change this if you use a local default
(PRs) to a central support site. In most cases the correct
.I site
will be the default. This argument indicates the support site which
is responsible for the category of problem involved. Some sites may
use a local address as a default.
.I site
values are defined by using the
.BR aliases (5).
.LP
.B send-pr
invokes an editor on a problem report template (after trying to fill
in some fields with reasonable default values). When you exit the
editor,
.B send-pr
sends the completed form to the
.I Problem Report Management System
(\fBGNATS\fR) at a central support site. At the support site, the PR
is assigned a unique number and is stored in the \fBGNATS\fR database
according to its category and submitter-id. \fBGNATS\fR automatically
replies with an acknowledgement, citing the category and the PR
number.
.LP
To ensure that a PR is handled promptly, it should contain your (unique)
\fIsubmitter-id\fR and one of the available \fIcategories\fR to identify the
problem area. (Use
.B `send-pr -L'
to see a list of categories.)
.LP
The
.B send-pr
template at your site should already be customized with your
submitter-id (running `\|\fBinstall-sid\fP \fIsubmitter-id\fP\|' to
accomplish this is part of the installation procedures for
.BR send-pr ).
If this hasn't been done, see your system administrator for your
submitter-id, or request one from your support site by invoking
.B `send-pr \-\-request\-id'.
If your site does not distinguish between different user sites, or if
you are not affiliated with the support site, use
.B `net'
for this field.
.LP
The more precise your problem description and the more complete your
information, the faster your support team can solve your problems.
.SH OPTIONS
.TP
.BI \-f " problem-report"
specify a file (\fIproblem-report\fR) which already contains a
complete problem report.
.B send-pr
sends the contents of the file without invoking the editor. If
the value for
.I problem-report
is
.BR `\|\-\|' ,
then
.B send-pr
reads from standard input.
.TP
.BI \-t " mail-address"
Change mail address at the support site for problem reports. The
default
.I mail-address
is the address used for the default
.IR site .
Use the
.I site
argument rather than this option in nearly all cases.
.TP
.B \-P
print the form specified by the environment variable
.B PR_FORM
on standard output. If
.B PR_FORM
is not set, print the standard blank PR template. No mail is sent.
.TP
.B -L
print the list of available categories. No mail is sent.
.TP
.B \-\-request\-id
sends mail to the default support site, or
.I site
if specified, with a request for your
.IR submitter-id .
If you are
not affiliated with
.IR site ,
use a
.I submitter-id
of
.BR net \|'.
.TP
.B \-v
Display the
.B send-pr
version number.
.LP
Note: use
.B send-pr
to submit problem reports rather than mailing them directly. Using
both the template and
.B send-pr
itself will help ensure all necessary information will reach the
support site.
.SH ENVIRONMENT
The environment variable
.B EDITOR
specifies the editor to invoke on the template.
.br
default:
.B vi
.sp
If the environment variable
.B PR_FORM
is set, then its value is used as the file name of the template for
your problem-report editing session. You can use this to start with a
partially completed form (for example, a form with the identification
fields already completed).
.SH "HOW TO FILL OUT A PROBLEM REPORT"
Problem reports have to be in a particular form so that a program can
easily manage them. Please remember the following guidelines:
.IP \(bu 3m
describe only
.B one problem
with each problem report.
.IP \(bu 3m
For follow-up mail, use the same subject line as the one in the automatic
acknowledgent. It consists of category, PR number and the original synopsis
line. This allows the support site to relate several mail messages to a
particular PR and to record them automatically.
.IP \(bu 3m
Please try to be as accurate as possible in the subject and/or synopsis line.
.IP \(bu 3m
The subject and the synopsis line are not confidential. This is
because open-bugs lists are compiled from them. Avoid confidential
information there.
.LP
See the GNU
.B Info
file
.B send-pr.info
or the document \fIReporting Problems With send-pr\fR\ for detailed
information on reporting problems
.SH "HOW TO SUBMIT TEST CASES, CODE, ETC."
Submit small code samples with the PR. Contact the support site for
instructions on submitting larger test cases and problematic source
code.
.SH FILES
.ta \w'/tmp/pbad$$ 'u
/tmp/p$$ copy of PR used in editing session
.br
/tmp/pf$$ copy of empty PR form, for testing purposes
.br
/tmp/pbad$$ file for rejected PRs
.SH EMACS USER INTERFACE
An Emacs user interface for
.B send-pr
with completion of field values is part of the
.B send-pr
distribution (invoked with
.BR "M-x send-pr" ).
See the file
.B send-pr.info
or the ASCII file
.B INSTALL
in the top level directory of the distribution for configuration and
installation information. The Emacs LISP template file is
.B send-pr-el.in
and is installed as
.BR send-pr.el .
.SH INSTALLATION AND CONFIGURATION
See
.B send-pr.info
or
.B INSTALL
for installation instructions.
.SH SEE ALSO
.I Reporting Problems Using send-pr
(also installed as the GNU Info file
.BR send-pr.info ).
.LP
.BR gnats (l),
.BR query-pr (1),
.BR edit-pr (1),
.BR gnats (8),
.BR queue-pr (8),
.BR at-pr (8),
.BR mkcat (8),
.BR mkdist (8).
.SH AUTHORS
Jeffrey Osier, Brendan Kehoe, Jason Merrill, Heinz G. Seidl (Cygnus
Support)
.SH COPYING
Copyright (c) 1992, 1993 Free Software Foundation, Inc.
.PP
Permission is granted to make and distribute verbatim copies of
this manual provided the copyright notice and this permission notice
are preserved on all copies.
.PP
Permission is granted to copy and distribute modified versions of this
manual under the conditions for verbatim copying, provided that the
entire resulting derived work is distributed under the terms of a
permission notice identical to this one.
.PP
Permission is granted to copy and distribute translations of this
manual into another language, under the above conditions for modified
versions, except that this permission notice may be included in
translations approved by the Free Software Foundation instead of in
the original English.

519
external/gpl2/send-pr/dist/send-pr/send-pr.sh vendored Executable file
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#!/bin/sh
# Submit a problem report to a GNATS site.
# Copyright (C) 1993 Free Software Foundation, Inc.
# Contributed by Brendan Kehoe (brendan@cygnus.com), based on a
# version written by Heinz G. Seidl (hgs@ide.com).
#
# This file is part of GNU GNATS.
#
# GNU GNATS is free software; you can redistribute it and/or modify
# it under the terms of the GNU General Public License as published by
# the Free Software Foundation; either version 2, or (at your option)
# any later version.
#
# GNU GNATS is distributed in the hope that it will be useful,
# but WITHOUT ANY WARRANTY; without even the implied warranty of
# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
# GNU General Public License for more details.
#
# You should have received a copy of the GNU General Public License
# along with GNU GNATS; see the file COPYING. If not, write to
# the Free Software Foundation, 675 Mass Ave, Cambridge, MA 02139, USA.
# The version of this send-pr.
VERSION=xVERSIONx
# The submitter-id for your site.
SUBMITTER=xSUBMITTERx
# Where the GNATS directory lives, if at all.
[ -z "$GNATS_ROOT" ] &&
GNATS_ROOT=xGNATS_ROOTx
# The default mail address for PR submissions.
GNATS_ADDR=xGNATS_ADDRx
# Where the gnats category tree lives.
DATADIR=xDATADIRx
# If we've been moved around, try using GCC_EXEC_PREFIX.
[ ! -d $DATADIR/gnats -a -d "$GCC_EXEC_PREFIX" ] && DATADIR=${GCC_EXEC_PREFIX}..
# The default release for this host.
DEFAULT_RELEASE="xDEFAULT_RELEASEx"
# The default organization.
DEFAULT_ORGANIZATION="xDEFAULT_ORGANIZATIONx"
# The default site to look for.
GNATS_SITE=xGNATS_SITEx
# Newer config information?
[ -f ${GNATS_ROOT}/gnats-adm/config ] && . ${GNATS_ROOT}/gnats-adm/config
# What mailer to use. This must come after the config file, since it is
# host-dependent.
MAIL_AGENT="xMAIL_AGENTx"
ECHON=xECHONx
if [ $ECHON = bsd ] ; then
ECHON1="echo -n"
ECHON2=
elif [ $ECHON = sysv ] ; then
ECHON1=echo
ECHON2='\c'
else
ECHON1=echo
ECHON2=
fi
#
[ -z "$TMPDIR" ] && TMPDIR=/tmp
TEMP=$TMPDIR/p$$
BAD=$TMPDIR/pbad$$
REF=$TMPDIR/pf$$
if [ -z "$LOGNAME" -a -n "$USER" ]; then
LOGNAME=$USER
fi
FROM="$LOGNAME"
REPLY_TO="$LOGNAME"
# Find out the name of the originator of this PR.
if [ -n "$NAME" ]; then
ORIGINATOR="$NAME"
elif [ -f $HOME/.fullname ]; then
ORIGINATOR="`sed -e '1q' $HOME/.fullname`"
elif [ -f /bin/domainname ]; then
if [ "`/bin/domainname`" != "" -a -f /usr/bin/ypcat ]; then
# Must use temp file due to incompatibilities in quoting behavior
# and to protect shell metacharacters in the expansion of $LOGNAME
/usr/bin/ypcat passwd 2>/dev/null | cat - /etc/passwd | grep "^$LOGNAME:" |
cut -f5 -d':' | sed -e 's/,.*//' > $TEMP
ORIGINATOR="`cat $TEMP`"
rm -f $TEMP
fi
fi
if [ "$ORIGINATOR" = "" ]; then
grep "^$LOGNAME:" /etc/passwd | cut -f5 -d':' | sed -e 's/,.*//' > $TEMP
ORIGINATOR="`cat $TEMP`"
rm -f $TEMP
fi
if [ -n "$ORGANIZATION" ]; then
if [ -f "$ORGANIZATION" ]; then
ORGANIZATION="`cat $ORGANIZATION`"
fi
else
if [ -n "$DEFAULT_ORGANIZATION" ]; then
ORGANIZATION="$DEFAULT_ORGANIZATION"
elif [ -f $HOME/.organization ]; then
ORGANIZATION="`cat $HOME/.organization`"
elif [ -f $HOME/.signature ]; then
ORGANIZATION="`cat $HOME/.signature`"
fi
fi
# If they don't have a preferred editor set, then use
if [ -z "$VISUAL" ]; then
if [ -z "$EDITOR" ]; then
EDIT=vi
else
EDIT="$EDITOR"
fi
else
EDIT="$VISUAL"
fi
# Find out some information.
SYSTEM=`( [ -f /bin/uname ] && /bin/uname -a ) || \
( [ -f /usr/bin/uname ] && /usr/bin/uname -a ) || echo ""`
ARCH=`[ -f /bin/arch ] && /bin/arch`
MACHINE=`[ -f /bin/machine ] && /bin/machine`
COMMAND=`echo $0 | sed -e 's,.*/,,'`
USAGE="Usage: $COMMAND [-PVL] [-t address] [-f filename] [--request-id]
[--version]"
REMOVE=
BATCH=
while [ $# -gt 0 ]; do
case "$1" in
-r) ;; # Ignore for backward compat.
-t | --to) if [ $# -eq 1 ]; then echo "$USAGE"; exit 1; fi
shift ; GNATS_ADDR="$1"
EXPLICIT_GNATS_ADDR=true
;;
-f | --file) if [ $# -eq 1 ]; then echo "$USAGE"; exit 1; fi
shift ; IN_FILE="$1"
if [ "$IN_FILE" != "-" -a ! -r "$IN_FILE" ]; then
echo "$COMMAND: cannot read $IN_FILE"
exit 1
fi
;;
-b | --batch) BATCH=true ;;
-p | -P | --print) PRINT=true ;;
-L | --list) FORMAT=norm ;;
-l | -CL | --lisp) FORMAT=lisp ;;
--request-id) REQUEST_ID=true ;;
-h | --help) echo "$USAGE"; exit 0 ;;
-V | --version) echo "$VERSION"; exit 0 ;;
-*) echo "$USAGE" ; exit 1 ;;
*) if [ -z "$USER_GNATS_SITE" ]; then
if [ ! -r "$DATADIR/gnats/$1" ]; then
echo "$COMMAND: the GNATS site $1 does not have a categories list."
exit 1
else
# The site name is the alias they'll have to have created.
USER_GNATS_SITE=$1
fi
else
echo "$USAGE" ; exit 1
fi
;;
esac
shift
done
if [ -n "$USER_GNATS_SITE" ]; then
GNATS_SITE=$USER_GNATS_SITE
GNATS_ADDR=$USER_GNATS_SITE-gnats
fi
if [ "$SUBMITTER" = "unknown" -a -z "$REQUEST_ID" -a -z "$IN_FILE" ]; then
cat << '__EOF__'
It seems that send-pr is not installed with your unique submitter-id.
You need to run
install-sid YOUR-SID
where YOUR-SID is the identification code you received with `send-pr'.
`send-pr' will automatically insert this value into the template field
`>Submitter-Id'. If you've downloaded `send-pr' from the Net, use `net'
for this value. If you do not know your id, run `send-pr --request-id' to
get one from your support site.
__EOF__
exit 1
fi
if [ -r "$DATADIR/gnats/$GNATS_SITE" ]; then
CATEGORIES=`grep -v '^#' $DATADIR/gnats/$GNATS_SITE | sort`
else
echo "$COMMAND: could not read $DATADIR/gnats/$GNATS_SITE for categories list."
exit 1
fi
if [ -z "$CATEGORIES" ]; then
echo "$COMMAND: the categories list for $GNATS_SITE was empty!"
exit 1
fi
case "$FORMAT" in
lisp) echo "$CATEGORIES" | \
awk 'BEGIN {printf "( "} {printf "(\"%s\") ",$0} END {printf ")\n"}'
exit 0
;;
norm) l=`echo "$CATEGORIES" | \
awk 'BEGIN {max = 0; } { if (length($0) > max) { max = length($0); } }
END {print max + 1;}'`
c=`expr 70 / $l`
if [ $c -eq 0 ]; then c=1; fi
echo "$CATEGORIES" | \
awk 'BEGIN {print "Known categories:"; i = 0 }
{ printf ("%-'$l'.'$l's", $0); if ((++i % '$c') == 0) { print "" } }
END { print ""; }'
exit 0
;;
esac
ORIGINATOR_C='<name of the PR author (one line)>'
ORGANIZATION_C='<organization of PR author (multiple lines)>'
CONFIDENTIAL_C='<[ yes | no ] (one line)>'
SYNOPSIS_C='<synopsis of the problem (one line)>'
SEVERITY_C='<[ non-critical | serious | critical ] (one line)>'
PRIORITY_C='<[ low | medium | high ] (one line)>'
CATEGORY_C='<name of the product (one line)>'
CLASS_C='<[ sw-bug | doc-bug | change-request | support ] (one line)>'
RELEASE_C='<release number or tag (one line)>'
ENVIRONMENT_C='<machine, os, target, libraries (multiple lines)>'
DESCRIPTION_C='<precise description of the problem (multiple lines)>'
HOW_TO_REPEAT_C='<code/input/activities to reproduce the problem (multiple lines)>'
FIX_C='<how to correct or work around the problem, if known (multiple lines)>'
# Catch some signals. ($xs kludge needed by Sun /bin/sh)
xs=0
trap 'rm -f $REF $TEMP; exit $xs' 0
trap 'echo "$COMMAND: Aborting ..."; rm -f $REF $TEMP; xs=1; exit' 1 2 3 13 15
# If they told us to use a specific file, then do so.
if [ -n "$IN_FILE" ]; then
if [ "$IN_FILE" = "-" ]; then
# The PR is coming from the standard input.
if [ -n "$EXPLICIT_GNATS_ADDR" ]; then
sed -e "s;^[Tt][Oo]:.*;To: $GNATS_ADDR;" > $TEMP
else
cat > $TEMP
fi
else
# Use the file they named.
if [ -n "$EXPLICIT_GNATS_ADDR" ]; then
sed -e "s;^[Tt][Oo]:.*;To: $GNATS_ADDR;" $IN_FILE > $TEMP
else
cat $IN_FILE > $TEMP
fi
fi
else
if [ -n "$PR_FORM" -a -z "$PRINT_INTERN" ]; then
# If their PR_FORM points to a bogus entry, then bail.
if [ ! -f "$PR_FORM" -o ! -r "$PR_FORM" -o ! -s "$PR_FORM" ]; then
echo "$COMMAND: can't seem to read your template file (\`$PR_FORM'), ignoring PR_FORM"
sleep 1
PRINT_INTERN=bad_prform
fi
fi
if [ -n "$PR_FORM" -a -z "$PRINT_INTERN" ]; then
cp $PR_FORM $TEMP ||
( echo "$COMMAND: could not copy $PR_FORM" ; xs=1; exit )
else
for file in $TEMP $REF ; do
cat > $file << '__EOF__'
SEND-PR: -*- send-pr -*-
SEND-PR: Lines starting with `SEND-PR' will be removed automatically, as
SEND-PR: will all comments (text enclosed in `<' and `>').
SEND-PR:
SEND-PR: Please consult the send-pr man page `send-pr(1)' or the Texinfo
SEND-PR: manual if you are not sure how to fill out a problem report.
SEND-PR:
SEND-PR: Choose from the following categories:
SEND-PR:
__EOF__
# Format the categories so they fit onto lines.
l=`echo "$CATEGORIES" | \
awk 'BEGIN {max = 0; } { if (length($0) > max) { max = length($0); } }
END {print max + 1;}'`
c=`expr 61 / $l`
if [ $c -eq 0 ]; then c=1; fi
echo "$CATEGORIES" | \
awk 'BEGIN {printf "SEND-PR: "; i = 0 }
{ printf ("%-'$l'.'$l's", $0);
if ((++i % '$c') == 0) { printf "\nSEND-PR: " } }
END { printf "\nSEND-PR:\n"; }' >> $file
cat >> $file << __EOF__
To: $GNATS_ADDR
Subject:
From: $FROM
Reply-To: $REPLY_TO
X-send-pr-version: $VERSION
>Submitter-Id: $SUBMITTER
>Originator: $ORIGINATOR
>Organization:
`
if [ -n "$ORGANIZATION" ]; then
echo "$ORGANIZATION"
else
echo " $ORGANIZATION_C" ;
fi ;
`
>Confidential: $CONFIDENTIAL_C
>Synopsis: $SYNOPSIS_C
>Severity: $SEVERITY_C
>Priority: $PRIORITY_C
>Category: $CATEGORY_C
>Class: $CLASS_C
>Release: `if [ -n "$DEFAULT_RELEASE" ]; then
echo "$DEFAULT_RELEASE"
else
echo " $RELEASE_C"
fi; `
>Environment:
$ENVIRONMENT_C
`[ -n "$SYSTEM" ] && echo System: $SYSTEM`
`[ -n "$ARCH" ] && echo Architecture: $ARCH`
`[ -n "$MACHINE" ] && echo Machine: $MACHINE`
>Description:
$DESCRIPTION_C
>How-To-Repeat:
$HOW_TO_REPEAT_C
>Fix:
$FIX_C
__EOF__
done
fi
if [ "$PRINT" = true -o "$PRINT_INTERN" = true ]; then
cat $TEMP
xs=0; exit
fi
chmod u+w $TEMP
if [ -z "$REQUEST_ID" ]; then
eval $EDIT $TEMP
else
ed -s $TEMP << '__EOF__'
/^Subject/s/^Subject:.*/Subject: request for a customer id/
/^>Category/s/^>Category:.*/>Category: send-pr/
w
q
__EOF__
fi
if cmp -s $REF $TEMP ; then
echo "$COMMAND: problem report not filled out, therefore not sent"
xs=1; exit
fi
fi
#
# Check the enumeration fields
# This is a "sed-subroutine" with one keyword parameter
# (with workaround for Sun sed bug)
#
SED_CMD='
/$PATTERN/{
s|||
s|<.*>||
s|^[ ]*||
s|[ ]*$||
p
q
}'
while [ -z "$REQUEST_ID" ]; do
CNT=0
# 1) Confidential
#
PATTERN=">Confidential:"
CONFIDENTIAL=`eval sed -n -e "\"$SED_CMD\"" $TEMP`
case "$CONFIDENTIAL" in
""|yes|no) CNT=`expr $CNT + 1` ;;
*) echo "$COMMAND: \`$CONFIDENTIAL' is not a valid value for \`Confidential'." ;;
esac
#
# 2) Severity
#
PATTERN=">Severity:"
SEVERITY=`eval sed -n -e "\"$SED_CMD\"" $TEMP`
case "$SEVERITY" in
""|non-critical|serious|critical) CNT=`expr $CNT + 1` ;;
*) echo "$COMMAND: \`$SEVERITY' is not a valid value for \`Severity'."
esac
#
# 3) Priority
#
PATTERN=">Priority:"
PRIORITY=`eval sed -n -e "\"$SED_CMD\"" $TEMP`
case "$PRIORITY" in
""|low|medium|high) CNT=`expr $CNT + 1` ;;
*) echo "$COMMAND: \`$PRIORITY' is not a valid value for \`Priority'."
esac
#
# 4) Category
#
PATTERN=">Category:"
CATEGORY=`eval sed -n -e "\"$SED_CMD\"" $TEMP`
FOUND=
for C in $CATEGORIES
do
if [ "$C" = "$CATEGORY" ]; then FOUND=true ; break ; fi
done
if [ -n "$FOUND" ]; then
CNT=`expr $CNT + 1`
else
if [ -z "$CATEGORY" ]; then
echo "$COMMAND: you must include a Category: field in your report."
else
echo "$COMMAND: \`$CATEGORY' is not a known category."
fi
fi
#
# 5) Class
#
PATTERN=">Class:"
CLASS=`eval sed -n -e "\"$SED_CMD\"" $TEMP`
case "$CLASS" in
""|sw-bug|doc-bug|change-request|support) CNT=`expr $CNT + 1` ;;
*) echo "$COMMAND: \`$CLASS' is not a valid value for \`Class'."
esac
[ $CNT -lt 5 -a -z "$BATCH" ] &&
echo "Errors were found with the problem report."
while true; do
if [ -z "$BATCH" ]; then
$ECHON1 "a)bort, e)dit or s)end? $ECHON2"
read input
else
if [ $CNT -eq 5 ]; then
input=s
else
input=a
fi
fi
case "$input" in
a*)
if [ -z "$BATCH" ]; then
echo "$COMMAND: the problem report remains in $BAD and is not sent."
mv $TEMP $BAD
else
echo "$COMMAND: the problem report is not sent."
fi
xs=1; exit
;;
e*)
eval $EDIT $TEMP
continue 2
;;
s*)
break 2
;;
esac
done
done
#
# Remove comments and send the problem report
# (we have to use patterns, where the comment contains regex chars)
#
# /^>Originator:/s;$ORIGINATOR;;
sed -e "
/^SEND-PR:/d
/^>Organization:/,/^>[A-Za-z-]*:/s;$ORGANIZATION_C;;
/^>Confidential:/s;<.*>;;
/^>Synopsis:/s;$SYNOPSIS_C;;
/^>Severity:/s;<.*>;;
/^>Priority:/s;<.*>;;
/^>Category:/s;$CATEGORY_C;;
/^>Class:/s;<.*>;;
/^>Release:/,/^>[A-Za-z-]*:/s;$RELEASE_C;;
/^>Environment:/,/^>[A-Za-z-]*:/s;$ENVIRONMENT_C;;
/^>Description:/,/^>[A-Za-z-]*:/s;$DESCRIPTION_C;;
/^>How-To-Repeat:/,/^>[A-Za-z-]*:/s;$HOW_TO_REPEAT_C;;
/^>Fix:/,/^>[A-Za-z-]*:/s;$FIX_C;;
" $TEMP > $REF
if $MAIL_AGENT < $REF; then
echo "$COMMAND: problem report sent"
xs=0; exit
else
echo "$COMMAND: mysterious mail failure."
if [ -z "$BATCH" ]; then
echo "$COMMAND: the problem report remains in $BAD and is not sent."
mv $REF $BAD
else
echo "$COMMAND: the problem report is not sent."
fi
xs=1; exit
fi

View File

@ -0,0 +1,658 @@
\input texinfo @c -*-texinfo-*-
@c $NetBSD: send-pr.texi,v 1.1.1.1 2016/01/14 21:06:14 christos Exp $
@setfilename send-pr.info
@settitle Reporting Problems Using send-pr
@setchapternewpage odd
@include version.texi
@set SENDPR
@ifinfo
@format
START-INFO-DIR-ENTRY
* send-pr:: Reporting problems--using send-pr
END-INFO-DIR-ENTRY
@end format
@end ifinfo
@ifinfo
Copyright @copyright{} 1993 Free Software Foundation, Inc.
Permission is granted to make and distribute verbatim copies of
this manual provided the copyright notice and this permission notice
are preserved on all copies.
@ignore
Permission is granted to process this file through TeX and print the
results, provided the printed document carries a copying permission
notice identical to this one except for the removal of this paragraph
(this paragraph not being relevant to the printed manual).
@end ignore
Permission is granted to copy and distribute modified versions of this
manual under the conditions for verbatim copying, provided also that
the entire resulting derived work is distributed under the terms of a
permission notice identical to this one.
Permission is granted to copy and distribute translations of this manual
into another language, under the above conditions for modified versions.
@end ifinfo
@titlepage
@finalout
@title Reporting Problems
@subtitle Using @code{send-pr}, version @value{VERSION}
@subtitle October 1993
@author Jeffrey M. Osier
@author Cygnus Support
@page
@vskip 0pt plus 1filll
Copyright @copyright{} 1993 Free Software Foundation, Inc.
Permission is granted to make and distribute verbatim copies of
this manual provided the copyright notice and this permission notice
are preserved on all copies.
Permission is granted to copy and distribute modified versions of this
manual under the conditions for verbatim copying, provided also that
the entire resulting derived work is distributed under the terms of a
permission notice identical to this one.
Permission is granted to copy and distribute translations of this manual
into another language, under the above conditions for modified versions.
@end titlepage
@c ---------------------------------------------------------------
@node Top
@top Overview
@cindex foreword to @code{send-pr}
@cindex overview to @code{send-pr}
@cindex introduction to @code{send-pr}
This manual documents @code{send-pr},
@ifinfo
version @value{VERSION},
@end ifinfo
which uses electronic mail to submit support questions and problem
reports to a central Support Site. No body of work is perfect, and
support organizations understand this; @code{send-pr} is designed to
allow users who have problems to submit reports of these problems to
sites responsible for supporting the products in question, in a defined
form which can be read by an electronically managed database.
@cindex GNATS
@code{send-pr} is part of a suite of programs known collectively as
@sc{gnats}, the @sc{gnu} Problem Report Management System. @sc{gnats}
consists of several programs which, used in concert, formulate and
partially administer a database of @dfn{Problem Reports}, or @dfn{PRs},
at a central Support Site. A PR goes through several states in its
lifetime; @sc{gnats} tracks the PR and all information associated with it
through each state and finally acts as an archive for PRs which have
been @dfn{closed}.
Because @code{send-pr} exists as a shell (@file{/bin/sh}) script and as
an Elisp file for use with @sc{gnu} Emacs, it can be used from any
machine on your network which can run a shell script and/or Emacs.
In general, you can use any editor and mailer to submit valid Problem
Reports, as long as the format required by @sc{gnats} is preserved.
@code{send-pr} automates the process, however, and ensures that certain
fields necessary for automatic processing are present. @code{send-pr}
is strongly recommended for all initial problem-oriented correspondence
with your Support Site. The organization you submit Problem Reports to
supplies an address to which further information can be sent; the person
responsible for the category of the problem you report contacts you
directly.
@menu
* send-pr in detail:: Details about send-pr and GNATS
* Invoking send-pr:: Editing and sending PRs
* An Example:: A working example
* Installing send-pr:: Installing send-pr on your system
* Index::
@end menu
@node send-pr in detail
@chapter Details about send-pr and GNATS
@cindex details about @code{send-pr}
@cindex Problem Reports
A @dfn{Problem Report} is a message that describes a problem you are
having with a body of work. @code{send-pr} organizes this message into
a form which can be understood and automatically processed by @sc{gnats},
the @sc{gnu} Problem Report Management System. A Problem Report is
organized into @dfn{fields} which contain data describing you, your
organization, and the problem you are announcing (@pxref{Fields,,Problem
Report format}). Problem Reports go through several defined states in
their lifetimes, from @dfn{open} to @dfn{closed} (@pxref{States,,States
of Problem Reports}).
@menu
* States:: States of Problem Reports
* Fields:: Problem Report format
@end menu
@include states.texi
@include fields.texi
@node Invoking send-pr
@chapter Editing and sending PRs
@cindex editing and sending PRs
@cindex sending PRs
@cindex invoking send-pr
@cindex using send-pr
@cindex generating new PRs
@include s-usage.texi
@node An Example
@chapter An Example
@cindex an example
@cindex example PR
@cindex Cygnus Support
@cindex GNU software support
Cygnus Support in Mountain View, CA, uses @sc{gnats} and @code{send-pr}
extensively for their support activities. As a support company, Cygnus
finds problem tracking to be a crucial part of everyday business.
Cygnus supports the @sc{gnu} compiling tools (including @sc{gnats} and
@code{send-pr}) over several many platforms
With each shipment of the Cygnus Support Developer's Kit, customers
receive the latest version of @code{send-pr}, which contains an
up-to-date listing of valid categories (values for the @code{>Category:}
field). Using these tools, Cygnus' customers can communicate their
problems to Cygnus effectively and receive automatic confirmation of
receipt as well as notification of changes in the status of their
reported problems. Much of Cygnus' support mechanism relies on
electronic mail.
As an example, let's pretend we're a customer of Cygnus Support, and
that we're having a problem compiling some of our software using the
@sc{gnu} C compiler, which Cygnus supports.
Assume that we're getting an error in our @code{bifrabulator} program
wherein the @samp{prestidigitation} routines don't match with the
@samp{whatsitsname}. We've made sure we're following the rules of the
program and checked the Release Notes from Cygnus and found that the bug
isn't already known. In other words, we're pretty sure we've found a
bug.
@cindex Imaginary Software, Ltd.
Our first step is to call @code{send-pr}. It really doesn't matter
whether we use @code{send-pr} from the shell or from within Emacs.
Indeed, if we use Emacs as a primary editor, calling @code{send-pr} from
the shell is likely to start @code{send-pr} in an Emacs buffer anyway.
So, since our company, @emph{Imaginary Software, Ltd.}, uses @sc{gnu}
software extensively, we're pretty familiar with Emacs, so from within
Emacs we type
@smallexample
M-x send-pr
@end smallexample
@noindent
and we're greeted with the following screen:
@cindex default PR template
@cindex example of a default template
@cindex blank PR template
@cindex @code{bifrabulator}
@cartouche
@smallexample
SEND-PR: -*- text -*-
SEND-PR: Lines starting with `SEND-PR' will be removed
SEND-PR: automatically as well as all comments (the text
SEND-PR: below enclosed in `<' and `>').
SEND-PR: Please consult the manual if you are not sure
SEND-PR: how to fill out a problem report.
SEND-PR:
SEND-PR: Choose from the following categories:
SEND-PR:
SEND-PR: bfd binutils bison
SEND-PR: byacc clib config cvs diff
SEND-PR: doc emacs flex g++ gas
SEND-PR: gcc gdb glob gprof grep
SEND-PR: info ispell kerberos ld libg++
SEND-PR: libiberty make makeinfo mas newlib
SEND-PR: other patch rcs readline send-pr
SEND-PR: test texindex texinfo texinfo.tex
SEND-PR: bifrabulator <---@emph{note: this one is fake}
SEND-PR:
To: cygnus-bugs@@cygnus.com
Subject:
From: jeffrey@@imaginary.com
Reply-To: jeffrey@@imaginary.com
X-send-pr-version: send-pr @value{VERSION}
>Submitter-Id: imaginary
>Originator: Jeffrey Osier
>Organization:
Imaginary Software, Ltd.
>Confidential: <[ yes | no ] (one line)>
>Synopsis: <synopsis of the problem (one line)>
>Severity: <[ non-critical | serious | critical ] (one line)>
>Priority: <[ low | medium | high ] (one line)>
>Category: <name of the product (one line)>
>Class: <[sw-bug|doc-bug|change-request|support](oneline)>
>Release: <release number or tag (one line)>
>Environment:
<machine, os, target, libraries (multiple lines)>
System: SunOS imaginary.com 4.1.1 1 sun4
Architecture: sun4
>Description:
<precise description of the problem (multiple lines)>
>How-To-Repeat:
<code/input/activities to reproduce (multiple lines)>
>Fix:
@iftex
@hrule
@end iftex
-----Emacs: *send-pr* (send-pr Fill)----All------------------
@iftex
@hrule
@end iftex
>Category: other[]
@end smallexample
@end cartouche
@page
We know from past experience that we need to set certain information into
each field, so we compile all the information we know about our problem.
We have some sample code which we know should work, even though it
doesn't, so we'll include that. Below is the completed PR; we send this
using @kbd{C-c C-c}. (The comments have been truncated).
@cindex completed Problem Report
@cindex example of a completed PR
@cartouche
@smallexample
SEND-PR: Lines starting with `SEND-PR' will be removed
SEND-PR: automatically as well as all comments (the text
SEND-PR: @dots{}
SEND-PR:
To: cygnus-bugs@@cygnus.com
Subject: bifrabulator routines don't match
From: jeffrey@@imaginary.com
Reply-To: jeffrey@@imaginary.com
X-send-pr-version: send-pr @value{VERSION}
>Submitter-Id: imaginary
>Originator: Jeffrey Osier
>Organization:
Imaginary Software, Ltd.
>Confidential: no
>Synopsis: bifrabulator routines don't match
>Severity: serious
>Priority: medium
>Category: bifrabulator
>Class: sw-bug
>Release: progressive-930101
>Environment:
System: SunOS imaginary.com 4.1.1 1 sun4
Architecture: sun4 (SPARC)
>Description:
the following code I fed into the bifrabulator came back
with a strange error. apparently, the prestidigitation
routine doesn't match with the whatsitsname in all cases.
>How-To-Repeat:
call the bifrabulator on the following code.
@emph{code sample@dots{}}
>Fix:
@iftex
@hrule
@end iftex
-----Emacs: *send-pr* (send-pr Fill)----All------------------
@iftex
@hrule
@end iftex
To send the problem report use: C-c C-c
@end smallexample
@end cartouche
We type @kbd{C-c C-c}, and off it goes. Now, we depend on Cygnus
Support to figure out the answer to our problem.
Soon afterward, we get the following message from Cygnus:
@smallexample
@group
From: gnats (GNATS management)
Sender: gnats-admin
Reply-To: hacker@@cygnus.com
To: jeffrey@@imaginary.com
Subject: Re: bifrabulator/1425: routines don't match
Thank you very much for your problem report.
It has the internal identification: g++/1425.
The individual assigned to look at your bug is: hacker
(F.B. Hacker)
Category: bifrabulator
Responsible: hacker
Synopsis: bifrabulator routines don't match
Arrival-Date: Sat Feb 30 03:12:55 1993
@end group
@end smallexample
@noindent
This is our receipt that the bug has been accepted and forwarded to the
responsible party.
@noindent
A while later, we get the analysis:
@smallexample
@group
To: jeffrey@@imaginary.com
From: hacker@@cygnus.com
Subject: Re: bifrabulator/1425: routines don't match
Reply-To: hacker@@cygnus.com
Got your message, Jeff. It seems that the bifrabulator was
confusing the prestidigitation routines with the realitychecker
when lexically parsing the whatsitsname.
I'm working on robustisizing the bifrabulator now.
How about lunch next week?
--
F.B. Hacker
Cygnus Support, Mountain View, CA 415 903 1400
#include <std-disclaimer.h>
@end group
@end smallexample
@noindent
About the same time, we get another message from Cygnus.
@cindex state change example
@cindex example of a state change
@smallexample
@group
From: hacker@@cygnus.com
To: jeffrey@@imaginary.com
Subject: Re: bifrabulator/1425: doesn't match prestidig
Reply-To: hacker@@cygnus.com
`F.B. Hacker' changed the state to `analyzed'.
State-Changed-From-To: open-analyzed
State-Changed-By: hacker
State-Changed-When: Fri Feb 31 1993 08:59:16 1993
State-Changed-Why:
figured out the problem, working on a patch this afternoon
--
F.B. Hacker
Cygnus Support, Mountain View, CA 415 903 1400
#include <std-disclaimer.h>
@end group
@end smallexample
@noindent
The bug has now been analyzed, and Cygnus is working on a solution.
@noindent
Sometime later, we get more mail from F.B.:
@smallexample
@group
To: jeffrey@@imaginary.com
From: hacker@@cygnus.com
Subject: Re: bifrabulator/1425: routines don't match
Reply-To: hacker@@cygnus.com
There's a patch now that you can ftp over and check out.
Hey, that joke you sent me was great! The one about the
strings walking into a bar... my boss laughed for an hour!
--
F.B. Hacker
Cygnus Support, Mountain View, CA 415 903 1400
#include <std-disclaimer.h>
@end group
@end smallexample
@sp 2
@smallexample
@group
From: hacker@@cygnus.com
To: jeffrey@@imaginary.com
Subject: Re: bifrabulator/1425: doesn't match prestidig
Reply-To: hacker@@cygnus.com
`F.B. Hacker' changed the state to `feedback'.
State-Changed-From-To: analyzed-feedback
State-Changed-By: hacker
State-Changed-When: Fri Feb 31 1993 23:43:16 1993
State-Changed-Why:
got the patch finished, notified Jeff at Imaginary Software
--
F.B. Hacker
Cygnus Support, Mountain View, CA 415 903 1400
#include <std-disclaimer.h>
@end group
@end smallexample
@noindent
The bug has gone into @dfn{feedback} status now, until we get the patch,
install it and test it. When everything tests well, we can mail F.B.
back and tell him the bug's been fixed, and he can change the state of
the PR from @dfn{feedback} to @dfn{closed}.
Following is a list of valid @samp{>Category:} entries that are
supported by Cygnus.
@menu
* Valid Categories::
@end menu
@c FIXME - is this list up to date?
@include categ.texi
@node Installing send-pr
@appendix Installing @code{send-pr} on your system
@cindex installation
If you receive @code{send-pr} as part of a larger software distribution,
it probably gets installed when the full distribution is installed. If
you are using @sc{gnats} at your site as well, you must decide where
@code{send-pr} sends Problem Reports by default; see @ref{default site,,
Setting a default @var{site}}.
@menu
* installation:: installing `send-pr' by itself
* default site:: setting a default site
@end menu
@node installation
@section Installing @code{send-pr} by itself
@cindex installation procedure
Install @code{send-pr} by following these steps (you may need
@code{root} access in order to change the @file{aliases} file and to
install @code{send-pr}):
@itemize @bullet
@item
Unpack the distribution into a directory which we refer to as
@var{srcdir}.
@item
Edit the file @file{Makefile} to reflect local conventions.
Specifically, you should edit the variable @samp{prefix} to alter the
installation location. The default is @file{/usr/local}. All files are
installed under @samp{prefix} (see below).
@item @emph{Run}
@smallexample
make all install [ info ] [ install-info ] [ clean ]
@end smallexample
@noindent
The targets mean the following:
@table @code
@item all
Builds @code{send-pr} and @code{install-sid}
@item install
Installs the following:
@table @code
@item install-sid
@itemx send-pr
into @file{@var{prefix}/bin}
@item send-pr.1
into @file{@var{prefix}/man/man1}
@item @var{site}
the list of valid @var{categories} for the Support Site from which you
received @code{send-pr}, installed as
@w{@file{@var{prefix}/lib/gnats/@var{site}}}
@item send-pr.el
into @w{@file{@var{prefix}/lib/emacs/lisp}}@footnote{If your main Emacs
lisp repository is in a different directory from this, substitute that
directory for @w{@file{@var{prefix}/lib/emacs/lisp}}.}
@end table
@item info (@emph{optional})
Builds @file{send-pr.info} from @file{send-pr.texi}@*
@c FIXME - is this still true?
(@file{send-pr.info} is included with this distribution)
@item install-info (@emph{optional})
Installs @file{send-pr.info} into @w{@file{@var{prefix}/info}}
@item clean (@emph{optional})
Removes all intermediary build files that can be rebuilt from source
code
@end table
@item
Run
@smallexample
install-sid @var{your-sid}
@end smallexample
@noindent
where @var{your-sid} is the identification code you received with
@w{@code{send-pr}}. @code{send-pr} automatically inserts this value
into the template field @samp{>Submitter-Id:}. If you've downloaded
@code{send-pr} from the Net, use @samp{net} for this value.
@item
Place the following line in
@w{@file{@var{prefix}/lib/emacs/lisp/default.el}}, or instruct your
users to place the following line in their @file{.emacs} files:
@smallexample
(autoload 'send-pr "send-pr" "Submit a Problem Report." t)
@end smallexample
@item
Create a mail alias for the Support Site from which you received
@code{send-pr}, and for every site with which you wish to use
@code{send-pr} to communicate. Each alias must have a suffix of
@samp{-gnats}. The Support Site(s) will provide the correct addresses
where these aliases should point. For instance, edit your mail aliases
file to contain something like:
@smallexample
# support sites; for use with send-pr
cygnus-gnats: bugs@@cygnus.com # Cygnus Support
bumblebee-gnats: bumblebugs@@bumblebee.com # Bumblebee Inc.
mycompany-gnats: bugs@@my.company.com (@emph{if you use @sc{gnats} locally})
@end smallexample
@code{send-pr} automatically searches for these aliases when you type
@smallexample
send-pr cygnus
send-pr bumblebee
send-pr @var{site}@dots{}
@end smallexample
@noindent
@code{send-pr} also uses @var{site} to determine the categories of
problems accepted by the site in question by looking in
@smallexample
@var{prefix}/lib/gnats/@var{site}
@end smallexample
@end itemize
@node default site
@section Setting a default @var{site}
@cindex default @var{site}
@cindex setting a default @var{site}
@code{send-pr} is capable of sending Problem Reports to any number of
Support Sites, using mail aliases which have @samp{-gnats} appended them.
@code{send-pr} automatically appends the suffix, so that when you type
@smallexample
send-pr @var{site}
@end smallexample
@noindent
the Problem Report goes to the address noted in the @file{aliases} file
as @w{@samp{@var{site}-gnats}}. You can do this in the Emacs version of
@code{send-pr} by invoking the program with
@smallexample
C-u M-x send-pr
@end smallexample
@noindent
You are prompted for @var{site}.
@var{site} is also used to error-check the @samp{>Category:} field, as a
precaution against sending mistaken information (and against sending
information to the wrong site).
You may also simply type
@smallexample
send-pr
@end smallexample
@noindent
from the shell (or @w{@samp{M-x send-pr}} in Emacs), and the Problem
Report you generate will be sent to the @var{site}, which is usually the
site from which you received your distribution of @w{@code{send-pr}}.
If you use @sc{gnats} at your own organization, the default is usually
your local address for reporting problems.
To change this, simply edit the file @file{Makefile} before installing
and change the line
@smallexample
GNATS_SITE = @var{site}
@end smallexample
@noindent
to reflect the site where you wish to send PRs by default.
@c ---------------------------------------------------------------
@node Index
@unnumbered Index
@printindex cp
@c ---------------------------------------------------------------
@contents
@bye

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@node States
@c $NetBSD: states.texi,v 1.1.1.1 2016/01/14 21:06:14 christos Exp $
@section States of Problem Reports
@cindex life-cycle of a Problem Report
@cindex states of Problem Reports
@cindex Problem Report states
@cindex automatic notification
Each PR goes through a defined series of states between origination and
closure. The originator of a PR receives notification automatically of
any state changes.
@table @dfn
@cindex @emph{open} state
@cindex initial state (@dfn{open})
@cindex state---@dfn{open}
@item open
The initial state of a Problem Report. This means the PR has been filed
and the responsible person(s) notified.
@item analyzed
@cindex @emph{analyzed} state
@cindex state---@dfn{analyzed}
The responsible person has analyzed the problem. The analysis should
contain a preliminary evaluation of the problem and an estimate of the
amount of time and resources necessary to solve the problem. It should
also suggest possible workarounds.
@item feedback
@cindex @emph{feedback} state
@cindex state---@dfn{feedback}
The problem has been solved, and the originator has been given a patch
or other fix. The PR remains in this state until the originator
acknowledges that the solution works.
@item closed
@cindex @emph{closed} state
@cindex state---@dfn{closed}
@cindex final state (@dfn{closed})
A Problem Report is closed (``the bug stops here'') only when any
changes have been integrated, documented, and tested, and the submitter
has confirmed the solution.
@item suspended
@cindex @emph{suspended} state
@cindex state---@dfn{suspended}
Work on the problem has been postponed. This happens if a timely
solution is not possible or is not cost-effective at the present time.
The PR continues to exist, though a solution is not being actively
sought. If the problem cannot be solved at all, it should be closed
rather than suspended.
@end table

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@set VERSION 3.2